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Fed up Southern Rail passenger manages to claw back a £2,400 refund

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The Clareville Newsletter January 2017 … Company clangers – Southern Rail, Google, BHS, Samsung, Mike Ashley and Yahoo

John Starr, managing director of Clareville PR consultants comments:

“While good independent advice couldn’t have prevented all these disasters, for instance the cyber attacks on Yahoo, it could have helped to avoid several of them.

“Before any new initiative, and particularly before responding to a potential crisis, it is vital to have an objective viewpoint on the proposed activity or comment. [more…]

Movers & Groovers: Acxiom appoints Steve Martin as VP and Managing Director of Consulting and Analytics Europe

Latest : Acxiom® (NASDAQ: ACXM), the data foundation for the world’s best marketers, today announces the appointment of Steve Martin to the newly created role of Vice President and Managing Director of Consulting and Analytics, Europe.

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How to successfully overcome poor productivity in the workplace

Productivity is a measure of how effective the inputs put in place are contributing towards the final output. Low productivity in the workplace can have critical effects on a company. Therefore, coming up with ways to deal with low productivity is a step in the right direction.

Here are some steps to take to help combat poor productivity in the workplace;

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What is customer communications management (CCM)?

Today, consumer expectations are higher than ever before. They want personalized, relevant communications that are available on-demand and accessible via the device of their choice.

But for large organizations challenged with legacy systems, departmental silos and ever-changing regulations, delivering on the CX promise is easier said than done.

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Women for Women : Sneaky tricks to make shop bought Christmas food taste like it’s homemade

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Was he a brutal dictator or a champion of social justice? – Jeremy Corbyn on Castro

Jeremy Corbyn claims 'for all his flaws' Fidel Castro was a champion of social justice - sparking a hilarious flood of Internet memes

  • Labour leader said 'for all his flaws' he was a 'champion of social justice'
  • Mr Junker wrote that 'the world has lost a man who was a hero for many'
  • Critics of Cuban revolutionary accused men of praising a brutal dictator

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The Clareville Newsletter January 2017 … Company clangers – Southern Rail, Google, BHS, Samsung, Mike Ashley and Yahoo

The Clareville Newsletter January 2017 … Company clangers – Southern Rail, Google, BHS, Samsung, Mike Ashley and Yahoo

January 17, 2017

John Starr, managing director of Clareville PR consultants comments:

“While good independent advice couldn’t have prevented all these disasters, for instance the cyber attacks on Yahoo, it could have helped to avoid several of them.

“Before any new initiative, and particularly before responding to a potential crisis, it is vital to have an objective viewpoint on the proposed activity or comment. [more…]

Movers & Groovers: Acxiom appoints Steve Martin as VP and Managing Director of Consulting and Analytics Europe

January 16, 2017

Latest : Acxiom® (NASDAQ: ACXM), the data foundation for the world’s best marketers, today announces the appointment of Steve Martin to the newly created role of Vice President and Managing Director of Consulting and Analytics, Europe.

[more…]

What is customer communications management (CCM)?

What is customer communications management (CCM)?

January 14, 2017

Today, consumer expectations are higher than ever before. They want personalized, relevant communications that are available on-demand and accessible via the device of their choice.

But for large organizations challenged with legacy systems, departmental silos and ever-changing regulations, delivering on the CX promise is easier said than done.

[more…]

The Curve Group appoints Limelight to raise awareness amongst HR Directors

The Curve Group appoints Limelight to raise awareness amongst HR Directors

January 12, 2017

Specialist B2B PR and communications agency, Limelight has been appointed by talent and recruitment management specialists, The Curve Group to raise awareness of their outsourcing solutions and talent management.

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Debt Busters boosts revenue and efficiencies with NewVoiceMedia’s inside sales platform

Debt Busters boosts revenue and efficiencies with NewVoiceMedia’s inside sales platform

January 10, 2017

The challenge - transforming a 10-year-old business by driving sales and productivity. Australia-based insolvency practice increases customer base by 83 percent in less than a year

SYDNEY, NewVoiceMedia, a global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that Debt Busters has multiplied its revenues and improved efficiencies to become an industry leader, with NewVoiceMedia’s inside sales platform.

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A quick-guide to live streaming and promotions … PromoVeritas

A recent trend on social media has been the explosion of live streaming capability. Periscope, Facebook Live, Meerkat and YouTube have proven to be hugely successful ways to access live streaming due it being a cheap and instant way to interact with mass audiences and individuals alike.

From Times Square, New York to hatching baby eagles there is nothing live that cannot be seen (or unseen) and brands have been quick to catch on to the fact that live streaming is an innovative and exciting way to run promotions.

Read the full article

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Nearly half of employees have witnessed a colleague cheating on their better half at the office Christmas bash … Euroffice

Is your partner’s office Christmas party coming up? Then you had better get a plus one, as a recent survey has revealed nearly half of employees have witnessed a colleague cheating on their better half at the office Christmas bash.

A festive survey of 1,000 people, commissioned by leading Stationery company Euroffice, has revealed a staggering 43% of workers have been witness to a colleague copping off with someone other than their spouse at the Christmas do.

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