Harriet Green @harrietgreen1 has unexpectedly quit as chief executive of Thomas Cook after just two years in charge of the tour operator.
Ms Green has been widely hailed for her turnaround of Thomas Cook, which was in turmoil and battling for survival when she became chief executive two years ago.
By Aakash Patel, Analyst, Pragma - a St Ives Group company
To understand how businesses will be affected by trends in omnichannel retailing, it is important to know the developments that have contributed to its evolution. How have key breakthroughs in retail concepts, technologies, services and media tied this shift together, and how could they continue to change the retail landscape? I think there have been three key phases of development: [more…]
Achieving a high level of understanding about your customers, as well as being able to automate marketing communications and decision making, even if it means just keeping up with your rivals in terms of customer engagement, is becoming increasingly important to enable you to stay ahead.
If the advance of new marketing technology showed no sign of slowing during the recession, it’d be wise to assume the pace of change may increase as we enter economic recovery.
The growth in marketing technology is exponential. The challenge with investing in marketing technology is ensuring that it is matched to business needs, is well implemented and then fully adopted within the business once it has gone live. [more…]
There is a brand new expo co-located with the annual Internet Retailing Expo 2015: it's the new kid on the block eDelivery Expo http://edeliveryexpo.com/home/
When : 25-26 March NEC Birmingham. Register Now!
eDelivery Expo @edeliveryexpo is the only UK event looking at serving the multichannel logistics and operations professional
- Global accountancy and business advisory organisation appoints POSSIBLE for worldwide digital roll-out -
Global digital agency POSSIBLE today announced its appointment by Grant Thornton, one of the world's leading accountancy and advisory organisations, as its global digital agency. POSSIBLE @POSSIBLE has been brought on board to design and build a new web platform to support global brand consistency and to help Grant Thornton member firms attract clients and talent.