IRX is pleased to announce 6 conferences held over two days in our three Conference Theatres. Each year interest in our conferences has far exceeded capacity so for 2013 we’re increasing our provision to 6 conferences in three Theatres.
IRX has made a mark as the largest event in multichannel retail and ecommerce and 2013 blends 150 exhibitors, 6 conferences, a dozen workshops and numerous events and experiences over two intense days at the NEC in Birmingham.
Attracting a gamut of retailers and digital professionals from Europe’s largest retailers to entrepreneurs, there is a clear focus on learning and insight to drive commercial success – a blend of key suppliers, industry experts and peer insights.
The conference themes (full information available here) are IRIS (Internet Retailing In-Store), International and cross-border, “SoLoMo” [social-local-mobile], The Customer, Online Merchandising and Selling, and Operations and Logistics. We are covering the gamut of multichannel activity.
The Conferences form a vital part of the experience for our 5,000 visitors and we invite you to apply to present. Successful sessions are:
- case-study or research-led: we are looking for insights born of hands-on commercial experience or genuine and rigorous research
- highly-actionable – you will translate your experience into ideas for action along with practical suggestions to avoid pitfalls and gain advantage
- focused on industry transformation – whether reacting to threats or seizing opportunities: what do you perceive that could change our industry?
IRX is a high-profile, well-attended and very relevant platform to raise or cement your profile. Speakers will benefit from:
- promote in event marketing as a speaker, in targeted mailings as well as the InternetRetailing and eSeller Media newsletters
- Speaker and IRX feature in InternetRetailing’s print magazine
- Post-event video and conference channel (IR.TV and our YouTube channel)
- Editorial interviews and profiles of speakers in our newsletter as well as by the Conference Directors
- Promotion in our event preview sent to all registered visitors
- Featured in the official Show Guide distributed to all visitors
- Active engagement in our social and business channels – 9,000 on Twitter and 25,000 in our LinkedIn group.
This is an opportunity for credible expert speakers to gain recognition for their experience and insights. ACT NOW to register your interest to email@example.com.
We need to know who you are, the proposed title (20 words max), a content outline (75 words), what a delegate will gain by hearing you (50 words) and about you (50 words, plus Linkedin profile link or website).
- review the Conference outlines to determine the best for you
- complete our the expression of interest information and send to us by 14 December 2012
- if our Conference Directors are interested in your suggestion they will contact you to discuss the content, format and delivery dates.
PLEASE NOTE THAT THERE IS NO CHARGE TO SPEAK!
We select our speakers entirely upon editorial merit and interest to our delegates.
Conference sponsors have a Sponsor’s Keynote speaking slot and if this is of interest please contact firstname.lastname@example.org to discuss availability and the sponsorship benefits.
UK brands are failing to improve the customer service they offer, answering under half (48%) of questions asked via the email, Twitter and web channels, according to a new study. Twitter is coming of age as a customer service channel with more questions answered accurately through social media than email for the first time, although companies failed to successfully respond to 59% of tweets and 61% of emails.
The Eptica Multichannel Customer Experience Study, released today, evaluated 100 leading UK companies on their ability to provide answers to 10 routine questions via the web as well as their speed and accuracy when responding to email, Twitter and chat, repeating research carried out since 2011. The research, from multichannel customer interaction management software provider @EpticaUK, aims to mimic the behaviour of ordinary consumers across digital channels.
The husband leans over and asks his wife, "Do you remember the first time we had sex together over fifty years ago? We went behind the village tavern where you leaned against the back fence and I made love to you."
The teacher gave her fifth grade class an assignment: Get their parents to tell them a story with a moral at the end of it.---The next day, the kids came back and, one by one, began to tell their stories.
There were all the regular types of stuff: Spilled milk and pennies saved. But then the teacher realized, that only Janie was left."Janie, do you have a story to share?"
After World War II, an American soldier was going back to London from the front. He was on a very crowded train, and was looking for a seat, but the only empty one was next to an older lady, and she had her pet poodle on it. He said, “Please, madam, I'm very tired. May I please sit here?”