NewVoiceMedia, the leading provider of cloud contact centre solutions, has appointed Clare Wenham to the new position of Product Marketing Manager.
Clare brings a wealth of experience and a solid understanding of contact centre operations and technologies to her new role. She previously operated as Contact Marketing Manager at BT Global Services, responsible for building and executing the marketing strategy for BT’s on-site and cloud contact centre products. Prior to that, Clare worked as a CRM consultant for BT’s professional services organisation.
Based at the company’s headquarters in Basingstoke and reporting to Strategy Director Bethany Ayers, Clare will define and articulate the go-to-market strategy for NewVoiceMedia’s products, alongside supporting the sales team’s enablement and collateral development. Key to the role is translating technical features and upgrades into benefits and value that are meaningful to customers.
NewVoiceMedia’s expansion plans
Bethany comments, “Clare’s appointment further reflects NewVoiceMedia’s expansion plans and our commitment to hiring the best people in the industry. Clare’s experience and knowledge of the Contact Centre industry will allow us to drive forward the next phase of our product marketing strategy more aggressively. She will be a key member of our team”.
Clare adds, “NewVoiceMedia’s success comes from building great relationships with its partners, backed-up with best-in-class cloud contact centre solutions. The company is in a remarkable growth phase and I am delighted to be joining at this exciting time”.
NewVoiceMedia provides fast, flexible and cost-effective contact centre technology as a true cloud service over the Internet, similar to the business models of Amazon, Google and salesforce.com. The company serves customers in 30 countries on 5 continents, including Long Tall Sally, BT, Parcelforce, Denplan, Citizens Advice Bureau and Lumesse.
For most people in the creative industries the main focus of their time and energy is their work. For a musician, writer, actor or visual artist, creating their opus and developing their creative genius is a priority, and quite rightly so.
Next up in the list of importance is getting the work out to the public, i.e. securing an exhibition, concert, book or record deal. [more…]
Valamar Hotels & Resorts’ Introduction To Performance Marketing Results In A Triple Figure Increase In Sales For Croatia’s Largest Tourism Brand
Valamar Hotels and Resorts is the Croatian hospitality management company, operating 39 properties in the most popular tourist regions in Croatia. Valamar is the leading Croatian hotel brand with the country’s largest tourism portfolio.
Facebook’s Changing Its News Feed Algorithm Again Facebook has announced it will once again adjust its algorithm (on January 1, 2015) to show fewer posts from brand pages that appear to be “overly promotional.”
A pretty little girl named Suzy was standing on the pavement in front of her home. Next to her was a basket containing a number of tiny creatures; in her hand was a sign announcing FREE KITTENS. Suddenly a line of big cars pulled up beside her.
Doug Smith is on his deathbed and knows the end is near. His nurse, his wife, his daughter and his two sons, are with him.He asks for two witnesses to be present and a camcorder be put in place to record his last wishes, and when all is ready he begins to speak:[more…]
British tax return. This example shows the importance of accuracy in your tax return.
The HMRC (Her Majesty's Revenue & Customs) has returned the Tax Return to a man in STANSTED after he apparently answered one of the questions incorrectly. In response to the question: "Do you have anyone dependant on you?" he wrote: ....