NewVoiceMedia, the leading provider of cloud contact centre solutions, has appointed Clare Wenham to the new position of Product Marketing Manager.
Clare brings a wealth of experience and a solid understanding of contact centre operations and technologies to her new role. She previously operated as Contact Marketing Manager at BT Global Services, responsible for building and executing the marketing strategy for BT’s on-site and cloud contact centre products. Prior to that, Clare worked as a CRM consultant for BT’s professional services organisation.
Based at the company’s headquarters in Basingstoke and reporting to Strategy Director Bethany Ayers, Clare will define and articulate the go-to-market strategy for NewVoiceMedia’s products, alongside supporting the sales team’s enablement and collateral development. Key to the role is translating technical features and upgrades into benefits and value that are meaningful to customers.
NewVoiceMedia’s expansion plans
Bethany comments, “Clare’s appointment further reflects NewVoiceMedia’s expansion plans and our commitment to hiring the best people in the industry. Clare’s experience and knowledge of the Contact Centre industry will allow us to drive forward the next phase of our product marketing strategy more aggressively. She will be a key member of our team”.
Clare adds, “NewVoiceMedia’s success comes from building great relationships with its partners, backed-up with best-in-class cloud contact centre solutions. The company is in a remarkable growth phase and I am delighted to be joining at this exciting time”.
NewVoiceMedia provides fast, flexible and cost-effective contact centre technology as a true cloud service over the Internet, similar to the business models of Amazon, Google and salesforce.com. The company serves customers in 30 countries on 5 continents, including Long Tall Sally, BT, Parcelforce, Denplan, Citizens Advice Bureau and Lumesse.
Premium UK supplement brand LA Muscle has teamed up with Warner Bros. Pictures to celebrate the launch of the new boxing comedy film, Grudge Match, which is being released in January 2014.
As part of the relationship, LA Muscle and Warner Bros. will be giving away a luxury holiday for two to Los Angeles, California. Additionally, competitions will be run to win £400 worth of LA Muscle products and exclusive Grudge Match movie merchandise.
The film stars movie legends Sylvester Stallone and Robert De Niro as ageing boxing rivals who come out of retirement for one final match.
To mark the collaboration, from now until September 16, LA Muscle will be running a competition to win a luxurious holiday for two to Miami, Florida, where the movie was shot and set. Read on...
Marketers champion email and social media over mobile and SEO marketing
Teradata Corporation (NYSE: TDC), the global leader in analytic data platforms, applications and services, today released, through Teradata eCircle, the UK results of its Data Driven Marketing Survey, Europe.
Over 70% of shoppers recently admitted to sometimes abandoning carts while browsing online (OnePoll). This problem can be fatal for eCommerce businesses which have to offer their customers the best user experience possible, or risk losing sales to the competition.
A golfer was involved in a terrible car crash and was rushed to the hospital. Just before he was put under, the surgeon popped in to see him. "I have some good news and some bad news, says the surgeon. "The bad news is that I have to remove your right arm!"
"Oh god no!" cries the man. "My golfing is over! Please Doc, what’s the good news?"
Meadowhall in Sheffield, one of the UK’s top 10 shopping centres, has taken a step into the future of shopping centre communication by implementing Toolbox Marketing’s retailer communication tool, Mallcomm. The centre will be launching the app in January and becomes the latest UK scheme to take the step of revolutionising its retailer relations, by installing Mallcomm, thus joining some of the leading shopping centres in Europe and Turkey.