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Magic Quadrant for customer communications management software – exclusive download

by on June 17, 2017 in Business, Digital Marketing, Latest News, Lead Article, News you can use, Social Media

Customer communications management tools are evolving from supporting static, printed output and one-way broadcasting to creating dynamic, on-demand communications via multiple channels.

Application leaders should use this report to help them assess the best CCM solution for their organization. Download HERE >>>

Gartner evaluated more than 15 vendors, and identified GMC Software as a Leader in the industry for the fourth consecutive year.

2016 Gartner Magic Quadrant for Customer Communications Management Software

GMC Software has been recognized for having:

  • delivered the first customer journey mapping tool fully integrated into a customer communications management solution;
  • the ability to transform traditional communications into interactive, cross-channel communications;
  • the largest customer communications-focused Research & Development team in the world;
  • a 20-month major release cycle in an industry where 39 months is the norm;
  • the fastest-growing CCM customer base globally for the past three years, supporting more than 1,600 clients and partners in banking, insurance, healthcare and service providers.

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