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5 best practices for RPA implementation

by on October 7, 2019 in Business, Lead Article, Lead story, News you can use, Nuggets

5 best practices for RPA implementation

Enterprises the world over are leveraging Robotic Process Automation, from processing simple tasks to automating data entry jobs that are repetitive, rule-based processes.

RPA is undoubtedly gaining popularity by the day and is an essential factor in driving enterprise-wide transformation.

Forrester predicts that the global RPA market will reach $2.9 billion in 2021. Are you ready to succeed in the digital age? With RPA technology coming of age, enterprises are gradually moving to adopt RPA tools to help them traverse the automation journey.

It’s bringing about change in unexpected ways; Picture this – From robotic 3D printers in manufacturing to robotics in healthcare, RPA is truly coming of age. Automation has indisputably changed the face of global industries forever.

Here are 5 best practices on how you can implement RPA successfully in your enterprise.

  1. Choose the right processes: Most enterprises are overwhelmed when it comes to choosing the right process to automate. With the help of process discovery tools, enterprises can identify the right processes that can be automated — they have to be repetitive, rule-based tasks such as claims processing, invoicing etc. Unstructured data such as handwritten invoices involves judgement and decision-making from the human workers, and this can pose a challenge for bots. The implementation of bots for decision-making though possible requires high cost. Hence, enterprises can kick-start Robotic Process Automation by identifying rule-based tasks that follow a set of formal rules.

Process that are repetitive, high volume, and mature or stable can yield many benefits.

  1. Take one step at a time: Automating all processes simultaneously can result in failure. Rolling out RPA implementation in stages/phases is the way to go.

  2. Learning from successes of single departments or functions can help business and IT leaders draw out a robust RPA plan that will not only help automate manual processes but will also bring in plenty of benefits – minimizing errors and redundancies, reducing time and costs, enabling better customer experience, complying with regulations, scaling when needed, and improving efficiency.

  3. Set up an Automation Center of Excellence: Robotic Process Automation is becoming mainstream across industry sectors and is expected to grow exponentially over the next five years. Those organizations that are looking to invest in RPA tools can maintain a competitive edge and do away with old, legacy systems that hold them back.

  4. Establishing automation centers enable enterprises to identify the right processes to automate, thus improving scalability and security across the enterprise. Automation centers also possess the power to facilitate change management, addressing concerns of governance risks, and driving an innovative workforce, thereby generating ROI.

  5. Today businesses are working relentlessly to realize their company vision and goals. Drawing out an RPA strategy that aligns with business goals is crucial. Including business partners, vendors and your employees will not only help you create a clear strategy but will help you establish a mindset of innovation.

  6. Train and prepare your existing workforce: Having a dedicated CoE also empowers enterprises to build essential skills and capacity for RPA. Scaling up RPA capabilities requires reskilling of the existing workforce that leads to a collaboration between human and digital workers.

  7. Onboarding RPA is a long-term project, setting tangible goals, getting your organization stick to them and keeping your teams engaged will help enterprises implement RPA holistically.

  8. Your employees do not have to fear losing out to RPA but can prepare themselves for the road ahead by training, preparing and scaling up. Encouraging RPA adoption at the C-suite level and educating employees on the benefits of RPA can go a long way.

  9. Select the right vendor/partner: Choose the right RPA platform – understand its features, installation procedure, pricing and total cost before zeroing in on one. Finding the right RPA partner will help you fulfill your organization goals, offer customized solutions and determine the right processes to a Scalability is an important factor in RPA implementation.

  10. Hence, it’s important to choose an RPA platform that not only provides bots that can scale dynamically when required but can also adapt to ever-changing technologies.

In short, successful implementation of RPA takes time. Having a clear roadmap or blueprint is the first step in driving enterprise-wide transformation, along with choosing the right partner.

Get started with RPA implementation today!

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