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NewVoiceMedia

Improve sales by creating an emotional response

Improve sales by creating an emotional response

by on November 11, 2019

Jeremy Straker, SVP Sales International, Vonage

Customer experience (CX) is set to be the key brand differentiator from 2020 but implementing great CX is just the first step.

Creating emotional connections with your customers and prospects will set your company apart and is increasingly valuable to you as a business.

Download ‘The Perpetual Challenges of Inside Sales Teams whitepaper

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Four key obstacles for inside sales teams and how to overcome them

Four key obstacles for inside sales teams and how to overcome them

by on November 4, 2019

Tim Kimber, Product Marketing Director, NewVoiceMedia, a Vonage company

Inside sales teams are facing more obstacles than ever before.

In order to stay ahead of the competition, it’s not only essential to provide customers with a smooth user experience, but that your sales reps are set up to succeed.

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Keeping your sales team motivated : Five strategies

Keeping your sales team motivated : Five strategies

by on August 23, 2019

By Paul Mills, RVP Sales, UK&I, Vonage

For your sales team to perform at their best, it is essential that they remain motivated.

People in all industries face slumps at times, including members of your salesforce – no matter how talented they are. Keeping morale high can seem like a difficult task at these times, but there are several strategies you can make use of to motivate employees.

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VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution

VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution

by on August 21, 2019

Vonage (NYSE:VG), a global business cloud communications leader, today announced that VvAA Groep B.V has selected its NewVoiceMedia (NVM) contact centre solution to boost its members’ customer experience.

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Vonage wins 2019 ContactCenterWorld Top Ranking performer award

Vonage wins 2019 ContactCenterWorld Top Ranking performer award

by on July 11, 2019

Vonage (NYSE:VG), a global business cloud communications leader, announced today that ContactCenterWorld, the world’s largest contact centre and customer engagement association, has named Dave D'Arcy,  Senior Director of Customer Support and Service Delivery for Vonage, as winner of its Top Ranking Performer Award for Best Leader.

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Cloud Computing magazine names Vonage a 2019 Product of the Year Award Winner

Cloud Computing magazine names Vonage a 2019 Product of the Year Award Winner

by on July 9, 2019

Breaking News :

Vonage (NYSE:VG), announced today that TMC, a global, integratedmedia company, has awarded NewVoiceMedia Solution a 2019 Product of the Year Award, presented by Cloud Computing Magazine.

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Netherlands premium retailer, de Bijenkorf, selects Vonage’s NewVoiceMedia and Conversation Analyzer solutions to transform its customer service experience

Netherlands premium retailer, de Bijenkorf, selects Vonage’s NewVoiceMedia and Conversation Analyzer solutions to transform its customer service experience

by on May 21, 2019

Latest .......Vonage (NYSE:VG), a global business cloud communications leader, today announced that de Bijenkorf has selected its NewVoiceMedia (NVM) solution to better serve its customer-base by delivering exceptional experiences.

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Vonage wins 2019 Internet Telephony Product of the Year Award

Vonage wins 2019 Internet Telephony Product of the Year Award

by on May 20, 2019

Latest...

Vonage (NYSE:VG), a global business cloud communications leader, announced today that integrated media company TMC, has awarded the Company a 2019 INTERNET TELEPHONY Product of the Year Award for two of its leading services - cloud-native unified communications solution, Vonage Business Cloud (VBC), and Conversation Analyzer on Vonage’s NewVoiceMedia solution.

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Hotelbeds selects Vonage’s NewVoiceMedia contact centre solution to transform service experience for global customer base

Hotelbeds selects Vonage’s NewVoiceMedia contact centre solution to transform service experience for global customer base

by on May 14, 2019

Breaking News

Vonage (NYSE:VG), a global business cloud communications leader, today announced that Hotelbeds, a leading business-to-business bedbank, has selected its NewVoiceMedia (NVM) solution to better serve its global customer-base by delivering exceptional, emotive experiences.

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