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Blunders

Blunders : John Lewis has been accused of reneging on a promise it made back in 1925

Blunders : John Lewis has been accused of reneging on a promise it made back in 1925

by Will Corry on May 18, 2017

  • Is John Lewis breaking its pledge to be 'never knowingly undersold'? Store failed to price match 15 out of 16 products despite being told they were on offer for less in rival shops
  • John Lewis has been accused of reneging on a promise it made back in 1925
  • The upmarket store said that it would match the prices of its high street rivals
  • It failed to drop prices on products after being informed they were sold for less

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Blunders : Have you seen Dove’s most recent campaign?

by Will Corry on May 14, 2017

Yes, Unilever, tell us again how you lead the fight against unrealistic body standards in the media.

Dove (Unilever)’s body-shaped bottle campaign in the UK (in partnership with Ogilvy London) is yet another example of a company stumbling and crashing head-first as they attempt to traverse the space between women’s body-image in the media, and selling consumer goods.

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Goalkeeper Blunders , Beginners Fitness Blunders, TV Blunders

by Will Corry on May 1, 2017

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“Six of the most memorable airline PR blunders”

by Will Corry on April 28, 2017

Latest United Airlines has racked up headlines after videos emerged recently of a passenger being dragged off an overbooked flight.

The company’s response – including the chief executive saying the airline had to “re-accommodate” passengers hasn’t gone down well. United Airlines boss pledges support for staff over flight 3411 incident

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Blunders : How to go from one PR nightmare to another – United Airlines

by Will Corry on April 26, 2017

United Airlines has launched an investigation after reports a giant rabbit died on one of its transatlantic flights - the latest PR scandal to hit the embattled carrier.

Three-foot Simon, a 10-month-old Continental giant, was said to have been travelling from Heathrow to O’Hare in Chicago after being bought by a celebrity owner in the United States.

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Big brands face customer outrage .. Tesco, Cadburys, Australian supermarket giant Coles

by Will Corry on April 18, 2017

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Valentine’s campaign : Is this a big blunder by London Dungeon?

by Will Corry on February 22, 2017

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PR … Company clangers from 2016 including Southern Rail, Google, BHS, Samsung, Mike Ashley and Yahoo

PR … Company clangers from 2016 including Southern Rail, Google, BHS, Samsung, Mike Ashley and Yahoo

by Will Corry on January 1, 2017

John Starr, managing director of Clareville PR consultants comments:

“While good independent advice couldn’t have prevented all these disasters, for instance the cyber attacks on Yahoo, it could have helped to avoid several of them.

“Before any new initiative, and particularly before responding to a potential crisis, it is vital to have an objective viewpoint on the proposed activity or comment.

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Blunders / GQ embarrassed itself by predicting ignoble election failure for Trump

by Will Corry on November 24, 2016

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Customer Service : Widow who got an apology by ScottishPower after two years of blunders is now threatened with debt collectors

by Will Corry on November 6, 2016

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