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“Where digital marketers and analysts come to get the latest strategies for increasing website conversion rates” – Conversion Conference, London

by Will Corry on August 29, 2015

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New research reveals that IT issues are holding back the contact centre industry

by NewVoiceMedia on August 28, 2015

New research from Call Centre Helper, run in partnership with NewVoiceMedia, reveals that nearly half of industry professionals (44%) name ‘IT issues’ as a key barrier to running an effective contact centre.

The survey, which asked over 600 members of the contact centre industry ‘what barriers stop you from running your dream contact centre?’ also found that budget (67%), the need for new technology (40%) and technology not being joined up (35%), are all responsible for restricting progress in the contact centre.

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Latest software / “This B2B sales tool will turn your sales people into rock stars!”

by Will Corry on August 23, 2015

Editor of theMarketingblog' s Newslettered exclusively writes

.. People always ask me “What’s the latest software that is going to make my business money?” While it is often not as simple as that, occasionally something comes along that really does do, exactly that. "This B2B sales tool with turn your sales people into rock stars!"

Now, there is a tool you can plug into your website that will email you an alert for all of the businesses that are coming onto your website in real-time.

The Graphics are by Shutterstock.

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Global DMS enhances customer experience with NewVoiceMedia

by NewVoiceMedia on August 19, 2015

NewVoiceMedia, a global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that Global DMS, a leading provider of web-based, compliant real estate valuation software, has chosen its ContactWorld for Service solution to enhance its B2B sales and customer support programmes.

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Retail technology: good for stores or good for shoppers?

by Assistant Editor on August 17, 2015

By James Gambrell, CEO, Fits.me

Technology is rapidly changing the balance of power between consumers and retailers.

While there are some powerful and amazing up-and-coming, technology-driven applications available to help retailers improve their interactions with shoppers, most organisations seem to view these as merely another opportunity to help themselves rather than help their shoppers have a better experience – continuing to do things to their customers rather than do something for their customers. [more…]

New : A ‘result driven’ bespoke newsletter designed to really top up your sales pipeline – it’s a no brainer

by Will Corry on August 12, 2015

Get in touch now for your free trial  Will Corry 01784 434 412

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Events : ad:tech for brands .. new site is now live / Daniel Brain

by Will Corry on August 8, 2015

Daniel Brain writes ... The new ad:tech London website is live!

Check it out for details of all the brand/agency/media CEOs, CMOs & digital leaders talking content, data & tech on 13-14 Oct plus a $50k Unilever investment pitch!

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Teradata Integrated Marketing Cloud – a leader in real-time interaction management

by Assistant Editor on August 4, 2015

Teradata Marketing Applications today announced that Forrester Research, Inc., a leading independent research firm, has recognised Teradata as a Leader in Real-Time Interaction Management (RTIM) in an new report.

RTIM is a key part of the Teradata Integrated Marketing Cloud, and is what allows marketers to deliver relevant, real-time offers and messages across digital or offline channels to best meet the most current needs of each individual customer.

For a complimentary copy of the Forrester RTIM Wave report, visit the Teradata Marketing Applications website.

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Amaze One posts strong growth in agency’s first six months despite sluggish UK economy

by Assistant Editor on August 3, 2015

CRM agency Amaze One, a collaboration between St Ives Group-owned Occam and Amaze, has significantly expanded its team in response to the rapid growth of the agency. Many of the hires are graduates, counteracting a perceived lack of young talent in the industry.

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Movers and Groovers: Lick Creative signals growth plans with new appointments

by Assistant Editor on July 29, 2015

Lick Creative, part of visual communications specialists The Delta Group, today announces two new appointments.
Anthony Earley and David Balko have both been appointed Business Development Directors, with a remit to identify opportunities for collaboration across The Delta Group as a whole, alongside implementing Lick’s creative ideas into new business proposals.

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