— Will Corry (@slievemore) January 16, 2014
Lindzey Evans, Client Support Manager for Penelope, the virtual phone system for start up and emerging businesses, gives the inside track on the importance of choosing the right number for your business whatever its size.
James Critchley of cloud.IQ writes .. 75% of Brits admit to abandoning carts online (OnePoll) but for too long there has been a misconception that this figure only represents lost opportunities and sales. In reality, with a shift in perspective and a savvy remarketing strategy in place, abandoned carts present a fantastic opportunity to boost profits and aren’t a bad thing.
A typical consumer will research around five retailers and products online, looking at everything from price to delivery charges, return options and stock availability before buying. Your site needs to be one of those five. The challenge is to engage with a customer during this period and not be disheartened if they don’t convert straight away. Also, consider the fact that many shoppers will browse online during a lunch break, but convert at home in the evening, towards the end of the week. Only when consumers are 100% sure will they take the final step to part with their hard earned cash. More news from cloud.IQ
Yesterday saw mobile device intelligence provider Mobilethink (www.mobilethink.com) of Denmark announcing a new smartphone and tablet picture and video guide service, with a unique combination of troubleshooting data instantly available to call centres and subscribers alike.
This enables mobile network operators (MNOs) and mobile virtual network operators (MVNOs) to substantially slash the cost of customer care.