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Latest : Uber is already effectively banned from a number of countries including France, Spain and Belgium and now London

by Will Corry on September 22, 2017

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NewVoiceMedia showcases useful innovation for more successful conversations at CloudFest London

NewVoiceMedia showcases useful innovation for more successful conversations at CloudFest London

by NewVoiceMedia on September 21, 2017

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, unveiled its latest product enhancements at CloudFest London yesterday, as part of a showcase of useful innovation in action. The new features will help power more personal conversations globally, extract instant insights to drive actions and be more effective in all business communications, while also helping sales teams be more successful.

In an exciting keynote led by NewVoiceMedia CEO Jonathan Gale, the company revealed three major product innovations

NewVoiceMedia's 650+ customers include MobileIron, Lumesse, Vax, JustGiving and Canadian Cancer Society. For more information, visit www.newvoicemedia.com or follow NewVoiceMedia on Twitter @NewVoiceMedia.

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“Building a compelling brand proposition for a successful £4bn turnover business from scratch”

“Building a compelling brand proposition for a successful £4bn turnover business from scratch”

by Will Corry on September 21, 2017

Exclusive Q&A with Heike O’ Leary, Lookers

As Marketing Director at national motor retailer @LookersGroup Lookers, Heike O’ Leary knows a thing or two about making a difference in what is traditionally a man’s world, as well as revolutionising a brand from the inside out.  We catch up with her following her nomination for a coveted Forward Ladies award.

While it’s fair to say that society has made great strides in the area of gender equality, recent high profile stories in the media have highlighted the fact that there is still much work to be done. It’s also fair to say that some industries have more ground to make up than others, with the motor sector in particular having to work harder to turn around its reputation as an industry that is male dominated.

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Fascinating commentary about the treatment of Ryanair pilots

by Will Corry on September 21, 2017

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Blunders : Corporate reputations are easily lost in South Africa

by Will Corry on September 21, 2017

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Laughter Spot : “The monocle man hops off the bar stool”

by Will Corry on September 21, 2017

A monocle walks into a bar. After a few drinks he starts to feel pretty good (and a little uncoordinated). He reaches for a cigarette, but the bartender stops him. "Sorry, buddy, but due to city ordinances we don't allow smoking in here. You'll have to step outside to smoke."

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Who is the hot dancing girl in The Gap ‘Dress Normal’ “Golf” commercial?

by Will Corry on September 21, 2017

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Research : Smartphones now twice as popular as PCs for going online …Verto Analytics

Research : Smartphones now twice as popular as PCs for going online …Verto Analytics

by Will Corry on September 20, 2017

Dr. Hannu Verkasalo, Verto Analytics’ CEO

Smartphone use is most dominant between 8-11am. Twice as many adults now use the internet on a smartphone than do on a desktop computer, as smartphones have become the most popular device for going online at every hour of the day.

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Verto Analytics, @VertoAnalytics a research company that tracks which devices nearly 5,000 UK adults use to go online, showed that smartphones account for 57% of people who go online, whilst traditional PCs account for 27% and tablets 16%. Dr. Hannu Verkasalo, Verto Analytics’ CEO, says, “Mobile’s dominance at every hour of the day is a change from recent years when desktop PCs tended to be the most popular device for going online during the middle hours of the day and in the middle part of the evening.”

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BBB : Big Bad Blunders : Ryanair and O’Leary get it wrong in a big way

by Will Corry on September 19, 2017

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NewVoiceMedia named Most Advanced Call Centre Solutions Provider in 2017 Technology Awards

NewVoiceMedia named Most Advanced Call Centre Solutions Provider in 2017 Technology Awards

by NewVoiceMedia on September 19, 2017

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named Most Advanced Call Centre Solutions Provider in the TMT News 2017 Technology Awards. Winners represent the technology industry’s most pioneering organisations, individuals, products and services.

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Now in its second year, the awards programme casts a centre-stage spotlight on those, who through determination, commitment and hard work, have developed and shared their ideas to fundamentally evolve the business world and the lives of consumers and customers for years to come.

For more information about NewVoiceMedia, visit www.newvoicemedia.com. [more…]