Get in Touch

Lead story

Bringing Your Customer Communications into the 21st Century and into Alignment with Customer Expectations

by Will Corry on June 26, 2017

Download HERE >>>>

When it comes to the customer experience (CX) strategy, customer communications such as contracts, quotes, welcome kits and account statements are often one of the most overlooked – yet critical – components of the customer journey.

These traditional communications have historically been owned and compiled by IT and operations, while the social and digital channels have been owned by marketing and the digital teams. Rarely does the customer voice and the customer’s experience get incorporated into their design and delivery.

[more…]

Breaking : Unilever, YouTube, Cannes, WPP, Apple .. via MAD London

by Will Corry on June 23, 2017

[more…]

8 ways remote video conferencing helps you run your remote teams better

8 ways remote video conferencing helps you run your remote teams better

by Will Corry on June 21, 2017

It’s hard enough to manage a team, but running remote teams is an entirely different ballgame. Here’s how picking the right video meeting tools can help you manage your team with better, more efficient results:

[more…]

Laughter Spot : “A little girl in a little red wagon”

by Will Corry on June 20, 2017

A firefighter was working on the engine outside the station, when he noticed a little girl nearby in a little red wagon with little ladders hung off the sides, and a garden hose tightly coiled in the middle.

The girl was wearing a fire fighters helmet. The wagon was being pulled by her dog and her cat. The firefighter walked over to take a closer look. That sure is a nice fire truck, the firefighter said with admiration.

[more…]

YOC exceeds revenue forecast in Q1/2017

YOC exceeds revenue forecast in Q1/2017

by Andy Brown on June 19, 2017

Revenue increase higher than expected at 36%

Above average growth of automated sales

Mobile advertising company YOC AG achieved more than 36% revenue growth to EUR 3.09 million in the first quarter of 2017 (Q1/2016: EUR 2.27 million), exceeding its own forecast. In the last 12 months YOC’s share price has increased by 164.34% (from 2.75EUR to 7.70EUR) with the company currently valued at 24 Million EUR. [more…]

ICC Wales confirms H&C EXPO as its inaugural event in 2019

ICC Wales confirms H&C EXPO as its inaugural event in 2019

by James on June 12, 2017

The International Convention Centre Wales at the Celtic Manor Resort has confirmed the first ever event to take place at the new venue, two years ahead of its opening in 2019. Celtic Manor will play host to the Hospitality & Catering EXPO in July 2018 and 2019, the latter marking the inauguration of ICC Wales.

H&C EXPO will be a new two-day conference and exhibition bringing industry professionals and suppliers together from all over the UK. The show will provide exhibitions stands, masterclasses, product demonstrations and roundtables as well as an innovative hosted buyer programme.

[more…]

Laughter Spot : “The one about the hanging”

by Will Corry on June 10, 2017

An attorney got home late one evening, after a very taxing day trying to get a stay of execution for a client, James Wright, who was due to be hanged for murder at midnight. His last-minute plea for clemency to the governor had failed and he was feeling worn out and depressed.

As soon as he got through the door at home, his wife started on him about, "What time of night do you call this? Where have you been?" And on and on.

[more…]

Ex-BigHospitality Editor, Emma Eversham joins H&C News to head up industry interviews

Ex-BigHospitality Editor, Emma Eversham joins H&C News to head up industry interviews

by James on June 6, 2017

Hospitality & Catering News is to launch its first interview section where the industry’s top players will share their news, views and wisdom first-hand.

Run by Hospitality & Catering News’ new interviews editor and hospitality journalist Emma Eversham, the section, titled ‘5 minutes with…’ will be a light-hearted yet informative insight into the people driving the industry forward.

[more…]

B2B Marketers : Need more leads from prospects from June to December?

B2B Marketers : Need more leads from prospects from June to December?

by Will Corry on June 5, 2017

B2B Marketers : Get concentrated for the rest of 2017! Want to get new leads from prospects from June to December?

Answer : That’s where the ‘theMarketingblog Five Month - '20 article' Package’ plays its part.

All the details are here for lead success right through to end December  2017.

[more…]

Will Mr Corbyn delay Donald Trump’s state visit to Britain?

by Will Corry on May 31, 2017

[more…]