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NewVoiceMedia named Leader in Ventana Research’s 2018 Contact Center in the Cloud Value Index

by on June 21, 2018

NewVoiceMedia, a global provider of cloud contact centre and inside sales technology, has been named a Leader by Ventana Research in its 2018 Value Index [more…]

Employees as brand advocates: First impressions count

Employees as brand advocates: First impressions count

by on June 21, 2018

Making your business stand out from the crowd is the goal of every organisation’s marketing campaign.

In a world where competition comes from beyond your geographical location, hitting the right chord with your customers is essential.

Every aspect of your business should be geared towards adding value to your brand, and one area that you should consider is how your employees represent your brand.

[more…]

5 ways to boost your digital marketing success

5 ways to boost your digital marketing success

by on June 20, 2018

Economic and political landscapes adapt and change over time, and so your marketing strategy should be agile and responsive to cope with evolving scenarios.

What was applicable several years ago may not be best suited to drive your business forward now. In the worst-case scenario, your strategy could even be redundant and irrelevant.

To maintain your business success, you must adapt your marketing strategy to incorporate innovations and changes to public behaviours. Here are five ways to boost your digital marketing success. [more…]

How long will it be before robots replace customer service agents?

How long will it be before robots replace customer service agents?

by on June 15, 2018

Ashley Unitt, NewVoiceMedia

From ordering pizza and online banking to checking-in for flights, robotic customer service agents are everywhere.

For customers, bots provide speed, efficiency and round-the-clock service; for businesses, they offer scalability and cost-efficiency.

https://www.newvoicemedia.com/

[more…]

Click Travel voyages to the cloud to transform customer service experience

by on June 14, 2018

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better [more…]

NewVoiceMedia wins 2018 Cloud Computing Product of the Year Award

by on June 12, 2018

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that the NVM Platform has won a 2018 Product of [more…]

5  Property management marketing trends companies should try in 2018

5 Property management marketing trends companies should try in 2018

by on May 28, 2018

property searchAt www.factotum.co.uk/We like to keep our finger on the pulse of what is going on in the property management sector. This is an ever shifting business where management and marketing strategies can seem to change from year to year.

Property management goals hardly ever change, but the way your present and market your business and the techniques you use can shift quite frequently. The main aim is to attract the attention of customers looking to buy a property and encouraging them to buy from you.

Without getting the attention of your customers, you may as well give up. This is why to keep your business going you need to keep your marketing fresh and appeal to investors, buyers and potential tenants alike.

www.factotum.co.uk/

[more…]

Sexual objectification of women in sport – is it ever OK?

Sexual objectification of women in sport – is it ever OK?

by on May 25, 2018

motorsport grid girlsThe sexual objectification of women in sport is at the forefront of news again with the debate continuing over the issue. "It is wrong to objectify women in sport" says boxer and anti-sexism campaigner Stacey Copeland, after world champion Lewis Hamilton welcomed the return of "beautiful" women to the F1 grid.

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Red Bee launches new Stowford Press campaign

Red Bee launches new Stowford Press campaign

by on May 25, 2018

Red Bee have released a new campaign - ‘The Wonderfulness of Local’ – for Westons Cider brand Stowford Press.

ellie alastair stowford pressRed Bee were tasked with helping the brand stand out in a category crowded with images of summer orchards and happy friends at festivals.

The aim is to increase both brand saliency and category reach. This is alongside helping support Westons’ ambitious volume targets for Stowford Press, across both on-trade and off-trade.

[more…]

Frank Recruitment Group, appoints Initials to global internal branding overhaul

by on May 24, 2018

Initials the integrated marketing agency, today announces its appointment by Frank Recruitment Group to handle the overhaul of its internal branding. The group have customers [more…]