NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, announced today that TMC, a global, integrated media company, has named its ContactWorld for Service solution as a 2015 CUSTOMER Contact Center Technology Award winner, presented by CUSTOMER magazine.
Twogether Creative Ltd, a technology marketing agency, has installed Zebra Technologies Corporation’s (NASDAQ: ZBRA) WiNG Express solution throughout its office to improve the wireless experience for its staff and remove hassle from their working day with fast, reliable wireless connectivity.
80 Twogether employees are happier and 10 – 15% more productive than before. [more…]
If your current systems offer you everything you want, then you need look nowhere else, but if you’re looking for a new system, or are setting up an office from scratch, two options to consider are to hire a company to deal with it for you or try and piece together an in-house system that suits your needs.
NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that Vax has revolutionised its customer experience with its ContactWorld for Service solution.
Since deployment, Britain’s leading floorcare brand has been able to deliver a personalised service to its thousands of customers around the world, boosting first contact resolution to an industry-leading 87 percent, while improving employee satisfaction and business efficiencies.
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