Paul Skeldon, Internet Retailing writes .... Boffins at the IMRG have been watching a steadily growing gulf emerge in terms of growth between online-only retailers and omni-channel retailers.
According to the men in white coats, there is a widening gap between pure-play online only retailers and the omni-channel players when it comes to online sales – and the key difference is the former’s focus on mobile.
Since last July online-only retailers are up +24.8% year-to-date (Jan to June) and multichannel retailers back on +9.5%.
As humanity merges with tech, machines need to act more like people and vice versa. This is the vital challenge to communications and technology in the 21st century. [more…]
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