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NewVoiceMedia achieves SOC 2 Type 2 certification

NewVoiceMedia achieves SOC 2 Type 2 certification

by NewVoiceMedia on February 21, 2017

Latest : NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has successfully completed a Service Organisation Controls (SOC) 2 Type 2 examination based on the trust principles of security, availability and confidentiality. Accountancy firm PricewaterhouseCoopers (PwC) performed a rigorous audit of NewVoiceMedia’s security controls and processes for its products and services.

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NewVoiceMedia wins Corporate Vision’s UK Technology and Software Top 10 Award

NewVoiceMedia wins Corporate Vision’s UK Technology and Software Top 10 Award

by NewVoiceMedia on February 15, 2017

Latest : NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been awarded Corporate Vision’s 2017 UK Technology and Software Top 10 Award for its ContactWorld solution.

ContactWorld is a multi-tenant intelligent communications platform that enables sales and service reps to have more successful conversations with their customers and prospects worldwide. Core contact centre functionality such as omni-channel contact routing, self-service IVR, automated outbound dialling, screen pops and instantaneous CRM updates are provided with proven 99.999% platform availability.

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New tech gifts for 2017 :  Drones,  Smart appliances,  Fitness trackers and smartwatches, Wireless headphones and Smart vehicle apps

New tech gifts for 2017 : Drones, Smart appliances, Fitness trackers and smartwatches, Wireless headphones and Smart vehicle apps

by Will Corry on February 12, 2017

Affordable Technology Gifts for 2017 And Beyond

Just a few decades ago, the idea of handheld computers in our pockets was almost unthinkable and none of us carried mobile phones or had internet access. While there was plenty of technology available, it carried a price tag far higher than the average salary could achieve.

Today, technology is developing at a sensational rate and there are thousands of high tech consumer products available to buy at relatively cheap prices. Products that would have been major investments several years ago are now affordable gifts for your friends and family.

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Prophet unveils strategic partnership with FinTech membership body Innovate Finance

Prophet unveils strategic partnership with FinTech membership body Innovate Finance

by Contributing Editor on February 9, 2017

Prophet, the global strategy consultancy, today announced a partnership with Innovate Finance, the independent members’ association representing the UK’s global FinTech community.

The rise of FinTech is disrupting the traditional finance world in very deep and lasting ways, and the disruption has only just begun. Prophet and Innovate Finance are collaborating to support the FinTech community in achieving success by helping them create relevance among consumers and businesses through exciting new value propositions and designing experiences that are built around the customer.

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Next Plc to build digital ‘Image Factory’ to enhance customer experience

Next Plc to build digital ‘Image Factory’ to enhance customer experience

by Loudmouth PR on February 9, 2017

Next Plc is implementing a new Digital Asset Management (DAM) system to enhance its ability to use and manage its growing volume of digital assets, [more…]

Movers and Groovers : TwentyCi hires former Rapp MD Colin Bradshaw as Chief Customer Officer

Movers and Groovers : TwentyCi hires former Rapp MD Colin Bradshaw as Chief Customer Officer

by Loudmouth PR on February 8, 2017

Latest : TwentyCi, the fast-growing data science and insight business, specialising in customer engagement through life event contextual marketing, has appointed Colin Bradshaw to the new position of Chief Customer Officer (CCO).

His role has been created to add an additional level of support at a senior level as the company continues to expand.  Bradshaw will be responsible for managing growth and investment in the company’s client management and sales activities across all sectors, products and channels.

Currently working as CEO of IBG World, a disruptive business in the data, analytics and digital tech space, Bradshaw’s previous positions include c-suite roles as managing director of media agency, RAPP, and head of data strategy as well as numerous other senior marketing roles for Royal Mail. [more…]

Homebell accelerates expansion with cloud technology from NewVoiceMedia

Homebell accelerates expansion with cloud technology from NewVoiceMedia

by NewVoiceMedia on February 8, 2017

Latest : NewVoiceMedia GmbH, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that Homebell has accelerated its growth, improved its customer experience and doubled its contact centre agents’ efficiency in less than a year, with NewVoiceMedia’s ContactWorld for Service platform.

An ambitious start-up with a vision of becoming the most recognised global brand for home improvement projects, Homebell is based in Germany, with operations in a further 11 countries including the USA. Its services ensure reliable quality work and fair pricing for the home owner. [more…]

Your new 2017 bespoke newsletter is really a hardwired link to your prospects

by Will Corry on December 15, 2016

Want a bespoke newsletter for early 2017? Then check this one from Clareville Communications.

http://www.bespokenewsletter.com/

Intense clutter​ headache? Having an eye-catching email newsletter is vital to ensure you disrupt, cut through the clutter and get the correct message across.

 

  • TheMarketingblog can now design, create and manage  a special bespoke email newsletter to your specifications ready for your email marketing campaign.
  • We also give it the full treatment in theMarketingblog group of sites.
  • We give you real time tracking using Lead Forensics.
  • http://www.bespokenewsletter.com/
  • Check this one from Clareville Communications

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Bringing together smart phone, tablet and multi-channel marketing into one complete digital showcasing solution / Giant iTab

by Will Corry on December 13, 2016

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Next day delivery is increasingly becoming the delivery option of choice – via Liz Morrell, eDelivery Magazine

by Will Corry on November 28, 2016

Next day delivery is increasingly becoming the delivery option of choice, according to the latest Delivery Index figures from IMRG and MetaPack.

The duo’s figures showed that for October the use of next day delivery services was at its second highest rate yet recorded.

Although standard delivery remains the most popular option for online shoppers in the run-up to peak season it only just maintained its lead at 36.6% of all volumes. It was closely followed by next day and specified day services which were chosen for 34.2% of deliveries. The same month last year the proportion stood at 29.6%.

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