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Next day delivery is increasingly becoming the delivery option of choice – via Liz Morrell, eDelivery Magazine

by Will Corry on November 28, 2016

Next day delivery is increasingly becoming the delivery option of choice, according to the latest Delivery Index figures from IMRG and MetaPack.

The duo’s figures showed that for October the use of next day delivery services was at its second highest rate yet recorded.

Although standard delivery remains the most popular option for online shoppers in the run-up to peak season it only just maintained its lead at 36.6% of all volumes. It was closely followed by next day and specified day services which were chosen for 34.2% of deliveries. The same month last year the proportion stood at 29.6%.

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New Report : UK’s biggest retailers still battling with the basics of ecommerce, costing billions each year

by Simpson on November 23, 2016

UK retailers are missing out on £2bn in online revenue each year due to slow websites and not having guest checkouts, according to a new report on ecommerce performance, by online retailing specialist Summit. Argos and Sainsbury’s topped the table of the UK’s 50 biggest retailers, with John Lewis, Screwfix and Tesco following closely behind.

The bottom position is jointly held by Dorothy Perkins, Superdrug, Topshop, and Evans with a score of 56%. Topshop scored only 13% for online customer service, as a result of slow response times and limited contact options for customers. To find out more and to download the full report, visit summit.co.uk/scorecard

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NewVoiceMedia scoops Leading Experts in Tech Award 2016

NewVoiceMedia scoops Leading Experts in Tech Award 2016

by NewVoiceMedia on November 23, 2016

New ...NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been named a winner of Softech International’s Leading Experts in Tech Awards for 2016.

The awards programme showcases the industry’s most dynamic firms that offer unique and versatile solutions and support to their clients. Winners were selected based on their performance over the past year and commitment to innovation, through a combination of votes gathered from the publication’s network of respected industry partners and its own rigorous in-house research.

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LiveRamp announces acquisition of Arbor and Circulate

LiveRamp announces acquisition of Arbor and Circulate

by Clare on November 18, 2016

  • Further extends lead in omnichannel identity resolution across online and mobile channelsDoubles network of publisher partners and accelerates expansion of IdentityLink platform

LiveRamp™, an Acxiom® company (NASDAQ: ACXM) and leading provider of omnichannel identity resolution, today announced that Acxiom has entered into definitive purchase agreements to acquire Arbor and Circulate, two companies at the forefront of helping publishers connect people-based data to the marketing ecosystem, for total cash consideration of approximately $140 million.

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NewVoiceMedia announces Winter ’17 release to transform the way businesses connect with customers worldwide

NewVoiceMedia announces Winter ’17 release to transform the way businesses connect with customers worldwide

by NewVoiceMedia on November 8, 2016

Latest .. NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, announced its Winter ’17 release today, unveiling product enhancements that will transform the way businesses of all sizes connect with their customers worldwide.

While NewVoiceMedia creates updates to its ContactWorld technology every week, as a company with cloud computing and agile development methods at its core, it is revealing a number of new product features to offer sales and service teams improved performance, efficiency, user experience and infrastructure.

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Events : Supporting the Data Storytelling Conference – Giant iTab

by Will Corry on November 8, 2016

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BrightCurrent powers the clean energy revolution with NewVoiceMedia’s inside sales platform

BrightCurrent powers the clean energy revolution with NewVoiceMedia’s inside sales platform

by NewVoiceMedia on October 31, 2016

Latest .....NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that BrightCurrent, the only retail sales agency dedicated exclusively to clean energy, has fully mobilised its team with ContactWorld for Sales.

As a result of increased sales efficiency and improved pickup rates, BrightCurrent has expanded its team’s productivity to handle a 350 percent increase in lead volume.

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“Look how amazing our website looks on the Giant iTab” .. Global DMC Partners

by Will Corry on October 29, 2016

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Making a simple stand look something special – Giant iTab latest tweets

by Will Corry on October 21, 2016

These things are terrific for making a simple stand look something special. They come with a full install and support service too. [more…]

“We had the @TheGiantiTab at the @OurChance_ launch today”

by Will Corry on October 18, 2016

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