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In 2019, more than 85% of businesses publish video content – up from 75% in 2018

by on June 10, 2019

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Netherlands premium retailer, de Bijenkorf, selects Vonage’s NewVoiceMedia and Conversation Analyzer solutions to transform its customer service experience

Netherlands premium retailer, de Bijenkorf, selects Vonage’s NewVoiceMedia and Conversation Analyzer solutions to transform its customer service experience

by on May 21, 2019

Latest .......Vonage (NYSE:VG), a global business cloud communications leader, today announced that de Bijenkorf has selected its NewVoiceMedia (NVM) solution to better serve its customer-base by delivering exceptional experiences.

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Hotelbeds selects Vonage’s NewVoiceMedia contact centre solution to transform service experience for global customer base

Hotelbeds selects Vonage’s NewVoiceMedia contact centre solution to transform service experience for global customer base

by on May 14, 2019

Breaking News

Vonage (NYSE:VG), a global business cloud communications leader, today announced that Hotelbeds, a leading business-to-business bedbank, has selected its NewVoiceMedia (NVM) solution to better serve its global customer-base by delivering exceptional, emotive experiences.

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FCR Media reshapes its business, registering significant gains in customer experience and productivity with Vonage’s NewVoiceMedia solution

FCR Media reshapes its business, registering significant gains in customer experience and productivity with Vonage’s NewVoiceMedia solution

by on May 1, 2019

Vonage (NYSE:VG), a global business cloud communications leader, today announced that digital marketing agency FCR Media Belgium NV has seen major gains in customer experience and productivity by implementing the NewVoiceMedia (NVM) solution for sales and service.

Vonage’s NVM solution is used by enterprises for their contact centre and inside sales needs.

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Chargespot phone charging stations in London

Chargespot phone charging stations in London

by on March 28, 2019

Staying connected is as important today as ensuring you have your wallet with you.

Without our smartphones, where would we be? Unable to send and receive texts, make calls, check emails, keep our eyes on our business and of course awkwardly avoid eye contact of total strangers on public transport.

Having our smart devices charged and ready for action is imperative but what do you do when you’re out and about?

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3 tips to resize marketing videos more effectively

3 tips to resize marketing videos more effectively

by on March 21, 2019

From time to time you will probably find yourself having to resize your marketing videos.

In some cases it may be to prepare them to be uploaded to different platforms, while in others it may be to create different versions that are optimized for certain resolutions.

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Is robotics the future of construction? [Exclusive]

Is robotics the future of construction? [Exclusive]

by on March 19, 2019

All the reasons that you can think of why low-level robots are built fall into two main categories: safety and efficiency.

Robots can do repetitive tasks like screwing on bolts and screws all day without sacrificing efficiency and perform dangerous tasks like going under freezing water to locate a wreck without safety concerns if human divers did the job.

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The right way to monitor your MS SQL Server

The right way to monitor your MS SQL Server

by on March 8, 2019

Despite it being almost 30 years old, the MS SQL Server hasn’t lost its relevance. In fact, we have all had to tweak an SQL server at one point in time. And when we do, some monitoring is likely to make things better.

The Microsoft SQL Server gives us an extensive toolkit that we can use to monitor SQL Server events and fine-tune the design of the physical database. However, there is another solution for continuous monitoring that is incredibly effective.

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Consumers receive fewer emails post-GDPR, reveals latest DMA research

Consumers receive fewer emails post-GDPR, reveals latest DMA research

by on February 27, 2019

Discounts, loyalty and familiarity among key reasons why consumers sign up to email campaigns – excessive contact and irrelevance main drivers for unsubscribes

Consumers believe they received less emails than ever before in 2018, estimating this at around 57 emails per week to their personal inboxes, down from 73 in 2017.

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How to save money when developing your mobile app

How to save money when developing your mobile app

by on February 15, 2019

Almost every business has their own mobile app - and for good reason. It’s an extremely effective way to connect with your customers.

After all, who doesn’t have a phone these days? You can provide additional value, market new products or services more directly, and even turn the app into a social platform for free advertising.

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