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NewVoiceMedia wins 2017 Tech Culture Award for second consecutive year

NewVoiceMedia wins 2017 Tech Culture Award for second consecutive year

by on November 1, 2017

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a Tech Culture Award for the second consecutive year.

Established by global, integrated media company TMCnet in 2016, the award seeks to recognise the best work cultures within the technology sector.

Honouring businesses committed to continuously improving the work-life balance of their employees including, but not limited to, growth potential, onsite culinary and recreational benefits, team building atmosphere, flexible hours, tuition and training programmes, and attractive investment options, this award distinguishes technology organisations seeking to attract top talent.

To find out more about NewVoiceMedia, visit www.newvoicemedia.com

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Spotzer to transform service experience for global customer base with NewVoiceMedia

Spotzer to transform service experience for global customer base with NewVoiceMedia

by on October 30, 2017

Latest : NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is helping Spotzer enhance its contact centre operations and global customer service experience with its ContactWorld platform.

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Mobile eCommerce – Facts for a successful online shop

Mobile eCommerce – Facts for a successful online shop

by on October 20, 2017

Smartphones and tablets are replacing the classic desktop. Therefore it is hardly surprising that more and more mobile shopping is taking place.

To make the online shopping experience as straightforward and as enjoyable as possible, your online shop should be optimised for tablets and smartphones.

By Herbert Buchhorn* [more…]

NewVoiceMedia wins AI Global Excellence Award for inside sales technology

NewVoiceMedia wins AI Global Excellence Award for inside sales technology

by on October 19, 2017

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a 2017 AI Global Excellence Award in the Best Sales Software category.For more information about NewVoiceMedia, visit www.newvoicemedia.com.

The awards programme was launched by Acquisition International to recognise and reward the firms and individuals whose commitment to sustained outstanding performance has seen them leading the way, not only in their own sector or industry, but across the entire global corporate spectrum.

Winners were chosen following a rigorous selection process from the publication’s in-house award specialists based on performance over the past 12 months, and represent businesses at the top of their game who go above and beyond for their clients. [more…]

NewVoiceMedia wins 2017 CUSTOMER Contact Center Technology Award

NewVoiceMedia wins 2017 CUSTOMER Contact Center Technology Award

by on October 17, 2017

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that its ContactWorld solution has been named a 2017 CUSTOMER Contact Center Technology Award winner.

The award, presented for the 12th year by global, integrated media company TMC and CUSTOMER Magazine, honours vendors that have embraced technology as a key tool for customer service excellence, distinguishing their success as innovators, thought leaders and market movers in the contact centre and customer care industries.

For more information about NewVoiceMedia, visit www.newvoicemedia.com [more…]

Delete unveils new branded content collaboration with Movember and WeTransfer

Delete unveils new branded content collaboration with Movember and WeTransfer

by on October 12, 2017

Latest : The Movember Foundation has partnered with digital agency Delete to deliver a branded content campaign to support Movember this autumn.

Following a donation of free ad space from WeTransfer, Delete worked in collaboration with Movember to take advantage of the support the site’s seven million impressions would give the charity’s 2017 campaign. In line with the visual nature of WeTransfer,

Delete has designed a series of digital canvases to bring the campaign to life in an artistic manner, aimed to inspire new ‘Mo Bros’ and ‘Mo Sistas’ to sign up and raise awareness that Movember is much more than just growing a moustache.  http://www.deleteagency.com

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Acxiom announces strategic partnership with Data Compliant to help brands accelerate GDPR readiness

Acxiom announces strategic partnership with Data Compliant to help brands accelerate GDPR readiness

by on October 11, 2017

Today, Acxiom® (Nasdaq: ACXM), announces a partnership with Privacy and Security consulting company, Data Compliant, to help businesses address the challenges and the pressing need to comply with the fast approaching EU General Data Protection Regulation (GDPR).

With more businesses looking for approaches and solutions to optimise their security and privacy preparations for GDPR, this unique partnership will deliver actionable  ‘Accelerated GDPR Readiness’ programs for clients. [more…]

NewVoiceMedia reports another year of rapid expansion, outpacing market growth twofold

NewVoiceMedia reports another year of rapid expansion, outpacing market growth twofold

by on October 10, 2017

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is outperforming the rapidly expanding cloud contact centre market twofold, reporting a revenue compound annual growth rate of 49 percent and 55 percent growth in seats over the last five years.

In the 2016-2017 Cloud-Based Contact Center Infrastructure Market Report from DMG Consulting LLC¹, the firm estimated that the number of seats in the cloud-based contact center infrastructure market would grow by 23 percent in 2016, 23.5 percent in 2017 and 2018, and 24 percent in 2019 and 2020.

For more information about NewVoiceMedia, visit www.newvoicemedia.com.

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Discussing options: Should you invest in Dedicated Apps or Mobile Sites?

Discussing options: Should you invest in Dedicated Apps or Mobile Sites?

by on October 4, 2017

Mobile applications (apps) and mobile websites often perform very similar roles yet there are still fairly large differences between the two. 

So, what are they? An application is a program that will be downloaded onto the user’s phone; as such, it can be tailored to a very specific purpose and can be more interactive with the user than a mobile site.

Applications can be accessed offline and can be left running in the background of your phone, allowing for easier access where regular usage is required.

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NewVoiceMedia recognised among top 100 most promising SaaS companies in Europe

NewVoiceMedia recognised among top 100 most promising SaaS companies in Europe

by on October 4, 2017

Company named in ‘Accel EuroScape’ based on market attractiveness, level of technology differentiation, strength of the team and market traction

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named in the ‘Accel EuroScape 2017’, a list of the top 100 most promising SaaS companies in Europe and Israel, developed by Venture Capital Firm Accel in conjunction with SaaStock 2017.

Find the full list at tech.eu. For more information about NewVoiceMedia, visit www.newvoicemedia.com.

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