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Mobile phone double blunder time : EE customers refunds & a really weird ad from @VodafoneUK

by Will Corry on January 21, 2015

Thousands of EE customers are in line for refunds for charges spanning two years after it was revealed the phone operator wrongly charged VAT on data used abroad.

Britain's biggest phone operator is doling out between £2 and £80 to all customers affected by the blunder.

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Events : IRX 2015 put a year’s worth of learning, ideas and solutions at your disposal

by Will Corry on January 20, 2015

Internet Retailing Expo - 25/26 March 2015

Turning the best ideas in multichannel into action. Hear from the best in multichannel and drive your business forward. IRX put a year’s worth of learning, ideas and solutions at your disposal, providing an experience for you that is the most efficient way to spend two days.

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Greater investment in mobile marketing a top priority for retailers and brands in 2015

by Will Corry on January 16, 2015

8 Free to Attend Conferences - Internet Retailing Expo 2015

Your opportunity to take advantage of best practice examples designed to hone your ability to maximise customer experiences, and increase customer purchasing, loyalty and profitability http://internetretailingexpo.com/

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Now – a comprehensive communication system at an affordable price / SWYX

by Will Corry on January 15, 2015

SWYX is a software-based IP telephony solutions vendor. Apart from their website, there exists a ‘all-in-one’ software-a platform which features all the products and functions of SWYX.

The software dubbed ‘SWYX WARE’ brings everything on board including live chats and contacts of the SWYX staff so one can ask questions or lobby for an assistance right at home.

SWYX ware is individually tailored to meet the needs of both small and medium sized enterprises- it does this by connecting all various types of company communication into an aligned platform with a uniform user interface. http://www.swyx.com/

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‘Unlocking the value of real-time for OOH advertisers’ / Posterscope survey

by Will Corry on January 12, 2015

Study reveals grand ambition for real-time DOOH among marketers

  • 87% of UK marketing leaders  believe real-time DOOH would enable more targeted advertising for their brands, with 72% planning to run a real-time DOOH advert in 2015
  • Newly published report ‘Unlocking the value of real-time for OOH advertisers’ reveals challenges to activating real-time in DOOH at scale

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A smart collection of ebooks, templates and checklists to take your blog to the next level /Adam Connell,@BloggingWizard

by Will Corry on December 29, 2014

Use these exclusive ebooks, templates and checklists to increase your traffic by 425%, double your email subscribers and create a blog that your readers will love.

Adam Connell @adamjayc invites you to click the more button underneath to get six resources for free (you can also click the graphic)

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@adconnectionUK latest tweets including ‘Customer Service’, ‘#OutdoorAdvertising’ and ‘Social Media at Live Events’

by Will Corry on December 24, 2014

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Prices of high tech tablets cost a lot of dosh – don’t they?

by Will Corry on December 23, 2014

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Hear from top speakers from Shop Direct, eBay, Dixons Carphone, Argos, Selfridges, John Lewis and more / IRX 2015

by Will Corry on December 21, 2014

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Videos : Most popular app performance customer success stories – Hiscock, Bond International, Rank Group, esure, Financial Times etc.

by Will Corry on December 19, 2014

Just in from Sandra Peil at @Dynatrace Dynatrace

I wanted to share with you our most popular customer success stories viewed by your peers. 

Click on any of the videos below (no registration required) and find out how:

  • Hiscox - improved app performance by 2,000% and moved
  • o a user-experience SLA culture
  • Joules.com - optimised user experience and tamed eCom performance issues
  • Bond International - improved their competitive advantage significantly
  • by significantly reducing troubleshooting time

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