Nicola Newall of Cogent Elliott gives her feedback on The Marketing Forum 2008.
"37 back to back meets and greets with client delegates later, and I'm still in a bit of a spin following this year's Marketing Forum on board The Aurora!
From the fabulous opening address by Mark Price of Waitrose on Wednesday night through to the battle weary breakfast on Saturday morning before disembarkation a few key themes emerged.
With the onset of tightening budgets in light of the credit crunch, more and more clients were asking how to use CRM more effectively to build relationships with their clients, how to build brands online as effectively as offline, and how to demonstrate to their bosses and boards that they should continue to invest in marketing through these tight times.
It was telling how many clients had taken on new responsibilities...."