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Personal Health Information : The fastest path to a secure cloud

by on August 24, 2017

Personal Health Information (PHI) records and electronic PHIs (ePHIs) comprise our most confidential data, including demographic information, medical history, test and laboratory results and insurance information.

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Health care professionals utilize the PHI to identify the patient and determine appropriate care and treatment; insurers input financial data, and patients can access this information by request. Due to this highly sensitive combination of medical and financial data, these records have become a favorite target for hackers, as shown by the recent Premera and Anthem breaches. [more…]

NewVoiceMedia accelerates expansion in North America with new office in Dallas

NewVoiceMedia accelerates expansion in North America with new office in Dallas

by on September 14, 2016

NewVoiceMedia, a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, is ramping up its growth in North America with a new office in Dallas, Texas. Located on West Las Colinas Boulevard in Irving, the office will provide a central base of operations for professional services and customer support.

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NewVoiceMedia doubles down on quality and reach for contact centers with Voxbone

NewVoiceMedia doubles down on quality and reach for contact centers with Voxbone

by on August 30, 2016

In early 2016, NewVoiceMedia made a splash in the contact center space when it announced $30 million in funding for its cloud solution. A few short months later it revealed that it had increased its customer base by 50 percent and international business by 140 percent in FY’2016.

In this time of rapid growth for the company, NewVoiceMedia has chosen to leverage Voxbone’s direct inward-dialing (DID) numbers to extend the reach of its cloud contact center platform to a global scale.

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American Public Media Group uses NewVoiceMedia to dial up service quality with dynamic call routing

American Public Media Group uses NewVoiceMedia to dial up service quality with dynamic call routing

by on August 18, 2016

NewVoiceMedia, a leading provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced a new contract with American Public Media Group (APMG), a premier producer and distributor of public radio programming. APMG has deployed ContactWorld for Service, NewVoiceMedia’s customer communications platform, to enhance its customer experience.

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What are the tools that today’s chief marketing officers really need? / SlideShare from RedPixie

What are the tools that today’s chief marketing officers really need? / SlideShare from RedPixie

by on July 4, 2016

If you have asked yourself the above question as a CMO, it could have been in a wide range of circumstances. You may have had a major product launch to oversee, market share to build or another, completely different objective.

Whatever your own organisation's situation, there's just so much to think about. What's the significance of location? Where should your ideas go? How should those ideas be shared and absorbed? What's the best process for turning those ideas into actions? How should your creations be shared? What are the best approaches for asking questions and obtaining information?

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What every business owner needs to know about the cloud

by on October 15, 2015

As a business owner, chances are that you have definitely heard of 'the cloud' but are harbouring some suspicions about precisely how valuable or relevant it would be to your business.

This is especially likely if you have spent much time listening to the many technology professionals whose expertise and interests are in traditional on-premise computing. Graphics by Shutterstock

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59% say inbound marketing is more effective vs outbound, yet just 4% have fully integrated

by on August 17, 2012

 

Aprimo®, a Teradata company and a global leader in cloud-based integrated marketing software say that weakening outbound marketing methods see marketers looking to inbound techniques to improve ROI. Yet only 4% say they have fully integrated real-time inbound methods into their sales and marketing initiatives based on Aprimo’s latest research.

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