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Research : “A fifth of eTailers fail to engage mobile customers” / Mastek

by on June 26, 2013

Mastek research reveals top online retailers fall short on mobile services

Reading, U.K. – 25th June 2013Mastek, the global IT solutions provider for the retail sector, today announced the results of a research project analysing how the top 50 online retailers in the UK are using mobile as part of a multi-channel approach. The results show that more than a fifth (22 percent) of eTailers do not have a mobile optimised website or an application available for smartphone users, meaning that many are missing a valuable opportunity to capture mobile customers and incentivise them to shop.For further information, please visit: [more…]

Research : Visits to UK retail websites are expected to reach 126 million on Wednesday 26th December, 31 per cent up on 2011

by on December 21, 2012

UK consumers to spend 375 million hours shopping online in December 2012 with 17 million of these on Boxing Day alone

Experian, the global information services company and IMRG the UK’s industry association for e-retail have today revealed online retail predictions for this year’s festive season. Insights taken from the combined datasets of Hitwise, Experian’s online competitive intelligence tool, and the IMRG Capgemini e-Retail Sales Index show that Christmas 2012 will be the biggest and busiest ever for online retailers in the UK.

Visits to UK retail websites are expected to reach 126 million on Wednesday 26th December, 31 per cent up on 2011 and an increase of 14 million visits from the recent record breaking Cyber Monday. Consumers are expected to spend £472.5 million[1] on Boxing Day as they snap up sales bargains. [more…]

Ten top tips from Andrew McClelland, IMRG / Internet Retailing 2012 .. 9th October

by on October 2, 2012

In this special preview of  Internet Retailing 2012 (IR 2012), to be held in London on October 9, we have our latest in a series of interviews with speakers at the conference. We asked Andrew McClelland, chief operations and policy officer at retail trade association the IMRG, for advice for retailers thinking of expanding abroad. We’ve distilled his advice into a list of ten top tips.

Andrew McClelland will be one of the panellists discussing Balancing local engagement with a global experience across borders, in stream two of Internet Retailing 2012 . The discussion starts at 2pm.


Alison Lancaster of Morrisons, Jonathan Wall of Shop Direct Group and Andrew Harrison,Best Buy Europe at Internet Retailing 2012

by on September 6, 2012

Via chloe .. With five weeks until our annual Internet Retailing Conference, we’re starting with an overview of the event.
We’ll be looking in more detail at each channel, while also running a series of IR interviews with our keynote speakers.


LOVEFiLM, Nectar, Virgin Media, Argos & Debenhams announced as 2012 eCommerce Award Finalists

by on July 26, 2012

Over 70 of the UK’s most innovative and successful e-tailers have been announced today as finalists for the fourth annual eCommerce Awards for Excellence, the only awards in the UK to recognise and reward achievements in the ecommerce industry. [more…]

Hear from IBM, Smart Insights,, IMRG and Capgemini at TFM&A Manchester

by on May 17, 2012

TFM&A Manchester 2012  :  The biggest industry innovators and gurus will be sharing their insights, experience and future predictions surrounding all things marketing and digital commerce in the Keynote Programme.


Bronto expanding into UK / IRX 2012

by on March 21, 2012

Bronto Software
, the leading marketing platform for retailers and other commerce-focused companies, announced today it has opened an office in London.


£6 billion spent online during January

by on February 19, 2012

A determined but slow start to 2012 for online retailers is led by the travel sector, experiencing a 205% increase on December