BabyCentre Mobile Mum Report reveals rise of nomophobic mummies Mobile device ownership, usage, reliance and addiction levels all up this year Smartphone and tablet ownership up by 21% and 128% respectively since last year Nearly a quarter of mums feel […]
Any business that means business should have a customer relationship management (CRM) strategy. In simple terms, CRM describes the ways in which an enterprise manages its customer relationships. Traditionally, CRM might have consisted of a database containing important customer information
Where social meets CRM Read More »
Tips on creating a stunning e-newsletter From www.emailmagnet.co.uk – by Ian Inman Most online businesses understand the importance of the newsletter as when created with the customer in mind it is an invaluable tool as an extension of your marketing
Marketingblog exclusive .. By Matt Hollingsworth, Managing Account Director, Acxiom Even though the advent of social media has fuelled a boom in data volumes over the last few years, the term ‘big data’ has only become a conversation piece in
BIG data – a five step plan can generate quick wins by Matt Hollingsworth, Acxiom Read More »
Get your FREE copy now and watch the accompanying video on YouTube The white paper will also enable you to:
White Paper about companies using video to communicate Insight in our digital world Read More »
Customer service is a major factor in a customer’s overall satisfaction with a company. Consumers want to be assured that the company will back its product or service and be there to assist them when they have a problem or
Here are ten strong reasons why websites need to focus more on customer service Read More »
Today nToklo, the social commerce and recommendations experts, release its latest whitepaper on the future of social commerce (s-commerce), containing research revealing UK retailers are missing out on a potential £9 billion in additional revenue online.
Whitepaper – Retailers missing out on potential £9bn additional revenue online / nToklo Read More »
A third of mobile users in the US find adverts that offer custom information based on their location useful, according to a new report from Nielsen.
