Britain’s favourite and least favourite shops revealed in Which? poll
According to the consumer magazine, Lush was voted top because of its “friendly and knowledgeable staff” and “high quality products”.
However shoppers were unimpressed with Halfords’ staff and were put off by WH Smith’s “cluttered” shops.
Which? surveyed 11,274 people in February and March about the shops they had used in the previous six months.
Customers rated the shops on price, product range, product quality, service and store environment.