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Smart technology – “We are on the cusp of the next BIG thing in consumer adoption of digital technology”

by on December 18, 2015 in Apps & Software, Entertainment, Film, Gadgets, Gamification, Latest News, Lead Article, Mobile, Music, News you can use, Nuggets, Rock 'n Roll, Tech, TV

Ahead of CES, where smart homes are likely to be a big topic, intelligence firm Strategy Analytics undertook a major research project across Europe/US into smart home take-up and behaviour including the most popular types of smart technology.

Current market status

  • The number of UK households with some form of smart home system has increased 30% on last year to 4.0 million in 2015 – 14% of homes in the UK
  • The average smart home will spend £256 on the technology, equating to a market size of £940 million. In comparison, US homes average £541

Nearly 30% of UK households are viable smart home targets – but who are they?

The analysis identified six distinct consumer segments – three of which are realistic for purchasing smart home systems and services. In order of likelihood they are:

  1. Impressers (11%) – skew towards slightly younger females in higher income, connected device households. Big skew in interest for motion sensing camera tech
  2. Millennial Males (9%) – under 35, more likely not to have children and live in flats. Again spike in interest for motion sensing camera tech
  3. Green Nesters (8% of the population) – married families owning multiple smartphones and tablets. Much greater interest in smart home tech around occupancy-sensing systems for lights and heating

Consumers by smart home segment

“After the initial hype, there seems to be a degree of negativity about the genuine opportunity for smart home technology, particularly around how many households are likely to use it. However, take-up rates are increasing very well and will continue if smart home manufacturers and marketers focus on the most viable potential customers. Of course, it’s not for everyone but nearly 30% of the population are ripe for it, which is a pretty good start.”

“British Gas Connected Homes is poised to reach 300,000 customers for its Hive service which is focused on energy management. We believe that home monitoring is a bigger draw if priced right. Service providers could spur the market with free basic monitoring and notification services bundled with their other services and then offer several levels of premium capabilities for additional fees. Insurance firms could do the same. Security service providers are well-positioned to offer self-monitoring and automation capabilities on top of their current services.”

Most popular smart home technologies

UK consumers are most willing to pay for notifications about potential hazards and emergencies in their home (10% to 11%) followed by a system that can automatically shut off the water in case of a leak and remote video monitoring (both 9%).

Most popular smart home features

What the near future holds

“Big brands such as Amazon, Apple, Google and Samsung are building awareness for smart home technologies with their initiatives. Technology advancements in enhanced visual and voice recognition coupled with cognitive computing on a chip will introduce new value propositions stimulating consumer demand.

Google’s Nest will leap beyond the thermostat, smoke detector and camera to door bells and locks and virtually every control point in the home.

Data analytics for predicting failure in heating systems and major appliances will become an extension of the maintenance contracts retailers, energy providers and manufacturers offer. We are on the cusp of the next BIG thing in consumer adoption of digital technology.”

Bill Ablondi, Strategy Analytics’ Director, Smart Home Strategies.


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