Shaken & Stirred - Influential Brand Profiling and Positioning

[Infographic] : Offer your customers the best unboxing experience possible

With today’s customers shopping online more than ever before, the number of opportunities for consumers to interact with brands continues to decline.

This shift is making each brand interaction an increasingly important opportunity to impress customers. Despite this fact, receiving packages in the mail is too often an impersonal, uninspiring experience. Red Stag Fulfillment

Let’s discuss how to retain customers

The best brands know that to stand out from the competition they must continuously strive to provide exceptional order fulfillment service, down to the type and style of packaging their products arrive in. Small tweaks like branded shipping boxes, personalized notes, and interesting design elements on the exterior of the package can make a positive difference in how the consumer perceives both their shipping experience and your brand.

The data confirms that customers value a unique unboxing experience, with as many as 80% of people agreeing that they appreciate receiving personalized thank you notes with their package. When an unboxing experience does not meet expectations, 95% of consumers will share their experience with others.

Providing an exceptional unboxing experience is essential to creating an excellent eCommerce experience.

Red Stag Fulfillment has compiled these top tips to ensure you offer your customers the best unboxing experience possible.