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New survey identifies AI & machine learning skills as most important area organisations must address

by on March 24, 2019 in Digital Marketing, Lead Article, Marketing, News you can use, Nuggets, Research, Uncategorized

New survey identifies AI & machine learning skills as most important area organisations must address

Artificial Intelligence (AI) & machine learning has been identified as the most important areas organisations must develop staff skills in, reveals a new survey by the Institute of Direct and Digital Marketing (IDM).

The ‘Business Skills Census 2019’ asked marketers to identify the skills and challenges facing organisations today and their importance in the future.

Skills in AI & machine learning were found to be available within 45% of organisations, according to marketers. 64% stated that these skills would be important to the future success of their respective organisations, revealing a substantial skills gap (19%) within this survey.

Furthermore, 87% state that developing skills in AI & machine learning is vital to their organisation’s current success. This highlights the urgency with which businesses will have to address this knowledge gap if they hope to succeed.

The IDM’s ‘Professional Skills Census 2018’, which focused on marketers’ own abilities, also highlighted that AI & machine learning had the biggest skills gap, with a 25% difference between perceived importance between marketers’ current roles and for future career progression.

AI & machine learning are already driving intelligent marketing and data analytics, which is resulting in a rise in jobs requiring these skills. According to a 2017 analysis from jobs site Indeed, the number of roles in AI has risen by 485% in the UK since 2014, and there are twice as many jobs requiring AI & machine learning skills as there are applicants.

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“Future-proofing a business requires a commitment to supporting the development of knowledge, workers and their ability to take advantage of technology in the form of AI in particular,” said Tim Bond, Head of Insight at the DMA.

“As data and marketing intelligence continues to transform the way businesses communicate with customer, the demand for marketers that are equipped with an ever-expanding skillset will increase.

In the not-too-distant future, businesses and their marketing teams will need to be equally proficient in analytics, creative thinking and AI integration.”

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