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Abbey Telecom chief Tony Raynor

20 good video tips for upskilling your organisation on the phone / Abbey Telecom

by on September 18, 2013

Abbey Telecom  ...  This video is one of a range of 10 'Inbound Tips' to assist you when dealing with incoming phone calls. To view the full selection of movies please go to the link and visit the website. Make sure you show this to your staff so that they're dealing with phone calls the best that they can

http://www.abbeytele.com/telephone-tr... gives you access to 20 good video tips for upskilling  your organisation on the phone. Abbey Telecom

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Phone scam alert to East Lancashire businesses (From Lancashire Telegraph)

by on June 5, 2013

  • Abbey Telecom chief Tony Raynor has voiced his concerns that many companies are not being advised to take the necessary precautions to prevent hackers breaking into their telephone systems and to protect themselves against fraud.
  • Victims of dial through fraud often face big financial losses when they find out too late someone has taken control of their phone lines to make money or steal free calls.
  • Businesses in this country are losing £1.2bn per year to what is termed dial through fraud on their phone systems, said telephone installer Mr Raynor.

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