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Brandpie rebrands GCEN to GC Partners following strategic review

Brandpie rebrands GCEN to GC Partners following strategic review

by on April 16, 2019

Strategic brand consultancy Brandpie creates new name, logo and brand strategy for GC Partners

International currency broker and payment service agency, Global Currency Exchange Network Ltd (GCEN), and corporate custodial services company, Global Custodial Services Ltd (GCS), have announced their unification under a single brand: GC Partners.

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Why CX is the new business imperative for 2017

by on June 21, 2017

Annette Franz, CCXP & Scott Draeger, M-EDP outline what is 'CX Transformation' and why CX is the new business imperative for 2017

On Tuesday February 7th, 2017, GMC Software in conjunction with media partners: Document Strategy magazine, CX Magazine, Connected Thinking and E-learn2grow held the industry's first ever CX Transformation Day online event.

Find out more HERE >>>

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Magic Quadrant for customer communications management software – exclusive download

by on June 17, 2017

Customer communications management tools are evolving from supporting static, printed output and one-way broadcasting to creating dynamic, on-demand communications via multiple channels.

Application leaders should use this report to help them assess the best CCM solution for their organization. Download HERE >>>

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What is customer communications management (CCM)?

What is customer communications management (CCM)?

by on January 14, 2017

Today, consumer expectations are higher than ever before. They want personalized, relevant communications that are available on-demand and accessible via the device of their choice.

But for large organizations challenged with legacy systems, departmental silos and ever-changing regulations, delivering on the CX promise is easier said than done.

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Forrester Wav : Customer Communications Management, Q2 2016

by on November 22, 2016

Forrester frequently receives inquiries on customer communications management (CCM) from enterprise architecture (EA) professionals looking for direction on how to update their technologies for new [more…]