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NewVoiceMedia unveils fully-integrated omni-channel solution as part of Spring ’18 release, to deliver exceptional customer experiences

CRM, Latest News, Lead Article, News you can use, Nuggets, Tech / By

  Latest  :   NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, announced its Spring ’18 release today, unveiling key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences […]

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Mr UK Retailer – do you measure operational metrics in key areas such as chat, email, phone support and shipping and returns?

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StellaService Expands Operations To Collect Customer Service Data On UK-Based Retailers StellaService @StellaService expands internationally for the first time, now offering UK businesses and consumers access to objective customer service performance data StellaService, the only provider of objective customer service

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​Readly named App of the Year at the PPA Digital Awards

Apps, Apps & Software, Events, Events & Awards, featured item, Lead Article, Mobile/Tablet, Social Media, Tech / By

Readly, the digital platform allowing subscribers access to numerous UK magazines for a single monthly subscription, has won the “App of the Year” accolade at the Professional Publishers Association (PPA) Digital Awards held on 19 November 2014.

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