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NewVoiceMedia unveils fully-integrated omni-channel solution as part of Spring ’18 release, to deliver exceptional customer experiences

NewVoiceMedia unveils fully-integrated omni-channel solution as part of Spring ’18 release, to deliver exceptional customer experiences

by on March 14, 2018

 

Latest  :   NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, announced its Spring ’18 release today, unveiling key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences irrespective of the channel chosen by the customer. [more…]

Mr UK Retailer – do you measure operational metrics in key areas such as chat, email, phone support and shipping and returns?

by on January 31, 2015

StellaService Expands Operations To Collect Customer Service Data On UK-Based Retailers

StellaService @StellaService expands internationally for the first time, now offering UK businesses and consumers access to objective customer service performance data

StellaService, the only provider of objective customer service ratings and insights, today announced it has extended the reach of its data collection to measure the customer service and fulfillment performance of online retailers operating in the UK.

For more information visit www.stellaservice.com or follow StellaService on Twitter @StellaService

[more…]

​Readly named App of the Year at the PPA Digital Awards

by on November 21, 2014

Readly, the digital platform allowing subscribers access to numerous UK magazines for a single monthly subscription, has won the “App of the Year” accolade at the Professional Publishers Association (PPA) Digital Awards held on 19 November 2014.

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