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ContactWorld for Service platform

Selectra selects NewVoiceMedia as its preferred contact centre partner

Latest: NewVoiceMedia, a global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Selectra, a leader in energy price comparisons, has chosen its ContactWorld for Service platform to enhance its contact […]

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Paysafe enhances productivity and customer experience with NewVoiceMedia

Latest  :  NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over

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