CRM
Sending welcome emails to new subscribers can make the rest of your emails so much more effective.
Great welcome emails can help set the tone for your relationship with your email subscribers while boosting your subscriber engagement.
More articles on emails ...
Big brands have a following to match – and sometimes it’s a die-hard following.
Many customers and consumers will be drawn to a brand or business that provides fresh, additional content in the form of editorials and publications, in both digital and print form.
Business management software provider Solutions for Accounting and CRM @solsforacc has formed a strategic partnership with Act Partners – an independent group of Act! CRM-Certified Consultants – in a move to strengthen the market position of both businesses across the UK.
This collaboration brings together two of the most experienced and capable Act! CRM business units serving the UK market.
The result is a new powerhouse dedicated to supporting the growing community of small and medium enterprises which rely upon Act! to manage their customer relationships. [more…]
Trend points to a fifth of people refusing to share any details in 2018, according to Amaze One
Latest : A fifth of consumers will refuse to share any personal data at all with brands by this time next year, if a trend discovered by CRM (customer relationship marketing) agency Amaze One continues.
Still more (32%) are currently reluctant to share more than their name and email address according to the research, making meaningful relationships virtually impossible.
Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named Most Advanced Call Centre Solutions Provider in the TMT News 2017 Technology Awards. Winners represent the technology industry’s most pioneering organisations, individuals, products and services.
Watch the new video summary
Now in its second year, the awards programme casts a centre-stage spotlight on those, who through determination, commitment and hard work, have developed and shared their ideas to fundamentally evolve the business world and the lives of consumers and customers for years to come.
For more information about NewVoiceMedia, visit www.newvoicemedia.com. [more…]
By Nick McConnell, Commercial Director at TwentyCi
The flow of consumer data is expanding and the cost of CRM technology is dropping. Add to that the escalation in platforms to reach people – from mobile, social media and apps such as Snapchat to more unexpected places like screens in driverless cars – and you can see why brands are excited at the opportunities for engaging more and more with consumers through CRM. Or are they?
New research from NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, reveals that many UK businesses lack the contact centre capabilities to meet customer expectations.
For more information about NewVoiceMedia and to download the full research report, visit www.newvoicemedia.com.
The study, conducted by global market research firm Opinion Matters, exposes significant gaps between customer preferences and reality, and suggests that businesses across many different sectors are missing out on opportunities to enhance their customer contact centres with technology that could improve the customer experience, help retain existing customers and acquire new business. [more…]
Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has appointed Dennis Fois as President and Chief Operating Officer to strengthen its executive team.
Dennis’s responsibilities include global leadership of NewVoiceMedia’s marketing, product marketing and customer success functions. He brings more than 25 years of experience in international leadership strategy, sales, marketing and business development in the technology and financial services markets, including as CEO of customer engagement software provider Rant & Rave, where he launched the brand and doubled the firm’s revenues and profits.
For more information about NewVoiceMedia, visit www.newvoicemedia.com. [more…]
Leading women's fashion brand Coast has launched their first referral marketing campaign, powered by Mention Me. The campaign will reward the retailer's loyal customers and secure new ones - directly referred to the brand by their friend.
The iconic high end, high street, women’s fashion retailer recognised the value of their loyal customer relationships, and the opportunity to leverage this by providing a platform for them to share their positive experiences to drive new customer acquisition.
Partnering with Mention Me, using their unique ‘refer a friend’ SaaS technology, this referral marketing campaign is part of Coast’s broader multi channel CRM strategy. [more…]
Latest : Amaze One, the CRM agency born from a fusion of digital creative experts, today announces that Sarah Hooper, CRM Divisional Director, has been appointed as a member of the BIMA council.
BIMA council members set the agenda for the digital community across the UK, and Hooper has been selected specifically for her expertise and insight into CRM, as well as her passion for using CRM to forge meaningful relationships with customers and help futureproof the industry. [more…]
Research reveals next wave of digital sales growth in popular retail categories will be driven by older consumers -
