Annette Franz, CCXP & Scott Draeger, M-EDP outline what is ‘CX Transformation’ and why CX is the new business imperative for 2017 On Tuesday February 7th, 2017, GMC Software in conjunction with media partners: Document Strategy magazine, CX Magazine, Connected […]
Why CX is the new business imperative for 2017 Read More »
Customer communications management tools are evolving from supporting static, printed output and one-way broadcasting to creating dynamic, on-demand communications via multiple channels. Application leaders should use this report to help them assess the best CCM solution for their organization. Download
Magic Quadrant for customer communications management software – exclusive download Read More »
When it comes to the customer experience (CX) strategy, customer communications such as contracts, quotes, welcome kits and account statements are often one of the most overlooked – yet critical – components of the customer journey. These traditional communications have
Bringing your customer communications into the 21st Century … White Paper Read More »
I am not sure what your plans are for the next couple of days — 28th & 29th February — but if you’re looking for pointless freebies, booth babes and the hard sell then steer well clear of the Mailvivo stand at the
