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customer relationship management (CRM)

Travel/leisure …. LIDA lands CRM account for P&O Cruises and Cunard

by on August 20, 2015

Agency to transform P&O Cruises and Cunard direct to customer marketing -

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Four easy tips for getting more marketing mileage from your site search solution – Marcus Law, SLI Systems

by on October 18, 2013

By Marcus Law, Marketing Manager EMEA SLI-Systems

Search has become such an automatic part of our online experience, it’s no surprise how often we rely on search engines and site search to get through the day. Google handles about 100 billion searches every month, so every one of us Google users is likely responsible for at least a couple dozen of them daily.

Site search has become a must-have element for online businesses of any size. Without the ability to quickly search your site for content or products, impatient online visitors will leave abruptly and may never return.

For more information about SLI Systems, visit www.sli-systems.co.uk [more…]

Loyalty Expo Europe to focus on the customer

by on August 14, 2013

From 7th to 8th October 2013 the Loyalty Expo in London, UK, will be providing a voice of the customer-driven, best practice-focused customer engagement and loyalty forum.Web: http://loyaltyexpo.eu/event

Market leaders will be sharing their experiences and insights on customer engagement and retention strategies and trends, and attendees will leave with a much greater understanding of the latest research, technologies and solutions to help their organisations on the customer loyalty journey. [more…]