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customer service

Market Study : Achieve better customer experience by improving technology systems and customer onboarding

Forrester recommends 5 ways to win, serve and retain customers in this market study. GMC commissioned Forrester Consulting to evaluate how financial services are improving their customer touchpoints including documents rendered both physically and digitally. In conducting in-depth surveys with […]

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Customer Service : Widow who got an apology by ScottishPower after two years of blunders is now threatened with debt collectors

ScottishPower has threatened me with debt collectors https://t.co/KTY3gNXrdC Please Retweet pic.twitter.com/bs9Wwf66Ky — Will Corry (@slievemore) November 6, 2016

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“They may be playing games on paying their UK tax bill but their customer service is top of the pile”

“They may be playing games on paying their UK tax bill but customer service is top of the pile” On customer service Amazon heads a new list with a score of 86,66 John Lewis has lost its crown as best British

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@adconnectionUK latest tweets including ‘Customer Service’, ‘#OutdoorAdvertising’ and ‘Social Media at Live Events’

"Customer service is the new marketing": http://t.co/LYPu3wE8Po It's time to up the ante for 2015! #GetPersonal pic.twitter.com/y0eVH3R48j — Will Corry (@slievemore) December 24, 2014

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World Retail Congress offers over 60 hours of focused, objective-led content across 3 days

World Retail Congress | A world of retail. A meeting of minds Book your place today From www.worldretailcongress.com The World Retail Congress @WorldRetail provides the critical context, new ideas and challenging thinking for senior retailers to understand the “new retailing” that is

World Retail Congress offers over 60 hours of focused, objective-led content across 3 days Read More »