Nigel Risner and his very important ‘customer satisfaction’ question .. Should you support your local independent stores? This week I decided to venture into our local post office where we have been going for more than ten years and experienced […]
How much telephone support do you need to provide? A new visitor call tracking service, Mediahawk Vision. http://goo.gl/gGmsh
New launch : A new visitor call tracking service from Mediahawk Vision Read More »
Customer service is a major factor in a customer’s overall satisfaction with a company. Consumers want to be assured that the company will back its product or service and be there to assist them when they have a problem or
Here are ten strong reasons why websites need to focus more on customer service Read More »
Whilst you might think that effective marketing campaigns are costly, in reality they don’t have to be very expensive at all. This is because there are many free techniques that can be used, which really do work. For example, surveys
How a small business marketing campaign can be run with no budget / Rashed Khan Read More »
New Orleans’ own Naked Pizza (@NAKEDpizza) is changing the minds of experts and engaging its local community – using Twitter – in a profitable way. Naked Pizza is effectively using Twitter for communications, customer service and most importantly, new sales.
Adobe Social Adobe announced a new product within the Digital Marketing Suite, Adobe Social which combines social publishing and engagement with monitoring, social ad buying and analytics that can attribute social activity to business results.
Risk is a big part of the sales game these days. Chris Scirpoli writes “Have you thought about how you are minimizing your prospects risk? Are you even taking into account the fact that they are assessing very carefully the
Why is risk reduction an important sales strategy in today’s market place? Read More »
Habits are very strange and powerful things. They drive our everyday routines and teach us, often subconsciously how to feel and react to the things that happen around us all day long.
We Are a Collection of Our Habits + other articles from Duct Tape Marketing Read More »
