customer service
Nigel Risner and his very important 'customer satisfaction' question .. Should you support your local independent stores?
This week I decided to venture into our local post office where we have been going for more than ten years and experienced first hand why many people do not support their local operator even when we feel we should. [more…]
How much telephone support do you need to provide?
A new visitor call tracking service, Mediahawk Vision.
http://goo.gl/gGmsh
Customer service is a major factor in a customer’s overall satisfaction with a company.
Consumers want to be assured that the company will back its product or service and be there to assist them when they have a problem or question. [more…]
Whilst you might think that effective marketing campaigns are costly, in reality they don’t have to be very expensive at all.
This is because there are many free techniques that can be used, which really do work. For example, surveys are a great way to successfully market a small business without any budget whatsoever. [more…]
New Orleans’ own Naked Pizza (@NAKEDpizza) is changing the minds of experts and engaging its local community – using Twitter – in a profitable way. Naked Pizza is effectively using Twitter for communications, customer service and most importantly, new sales. [more…]
Adobe Social
Adobe announced a new product within the Digital Marketing Suite, Adobe Social which combines social publishing and engagement with monitoring, social ad buying and analytics that can attribute social activity to business results.
Risk is a big part of the sales game these days. Chris Scirpoli writes "Have you thought about how you are minimizing your prospects risk? Are you even taking into account the fact that they are assessing very carefully the risk of every decision they make?
When the wallets start to tighten up and companies stop hiring and start firing; you’re prospect is going to be very risk averse. Look at it from the perspective of the client – maybe the incumbent doesn’t have incredible customer service but it’s serviceable."
Habits are very strange and powerful things.
They drive our everyday routines and teach us, often subconsciously how to feel and react to the things that happen around us all day long.
The competition in the retail segment is growing at a rapid pace. If you are running a retail store, you probably know how challenging it is to stand apart.
HP is a well-known tech giant and has many printers that are currently on the market for purchase.
There are certain things you should know and do when creating a business brochure. Click here to learn what to put in a brochure.
In today’s fast-paced, digitised world, we’ve come to rely on social media for many things.
Digital Marketing Revolution has been dominating the world as it comprises numberless features, changing and limitless. A well-planned, competitive and innovative digital marketing plan is the key to success in this era.
Data analytics is a key component for any company’s success, and it has set down deep roots in the field of marketing. After all,
Automotive dealerships make use of an automotive BDC as a separate department that deals with two primary responsibilities - bringing new leads in by making outbound calls and managing inbound calls to set sales appointments up with new customers.
Macmillan Cancer Support’s campaign to encourage people to register for its free will-writing service has garnered strong results following a month of marketing to support the initiative.
Want to earn money buying and selling online? Find out the secrets to becoming a successful resaler, no matter the product you sell.