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Shaken & Stirred - Influential Brand Profiling and Positioning

customer service

Why many people do not support their local operator even when they feel they should / Nigel Risner

Nigel Risner and his very important ‘customer satisfaction’ question  ..  Should you support your local independent stores? This week I decided to venture into our local post office where we have been going for more than ten years and experienced […]

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Naked Pizza is effectively using Twitter for communications, customer service and most importantly, new sales

New Orleans’ own Naked Pizza (@NAKEDpizza) is changing the minds of experts and engaging its local community – using Twitter – in a profitable way. Naked Pizza is effectively using Twitter for communications, customer service and most importantly, new sales.

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Adobe Social – Combining social publishing and engagement with monitoring, social ad buying and analytics

Adobe Social Adobe announced a new product within the Digital Marketing Suite, Adobe Social which combines social publishing and engagement with monitoring, social ad buying and analytics that can attribute social activity to business results. 

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