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Feefo appoint Delete to transform consumer User Experience

by on August 8, 2016

Feefo, the global feedback engine, has appointed digital agency Delete to redesign its main consumer touchpoints as part of a wider remit of the business, placing greater emphasis on customer experience.

The consumer ratings and reviews platform, which currently provides verified customer reviews for over 3,000 businesses in the UK and abroad including Expedia, The White Company and AXA is looking to extend its reach to a wider consumer audience.

As part of the agreement, Delete will work with Feefo to improve the UX of the customer review processes and create a more compelling platform for merchants to present their ratings and reviews, with a strong focus on mobile optimisation.


Authorities move one step closer to making fake review writing illegal – Feefo

by on March 11, 2016

As the number one closed-feedback ratings and reviews platform in the UK – meaning only genuine customers are invited to leave a review – Feefo welcomes recent reports of the Competition and Markets Authority and Department for Business Innovation and Skills efforts to clean up the Ratings and Reviews industry.