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What is Big Data? / Gabby Nizri

by on December 17, 2012

Big Data and IT Automation – A Match Made in Heaven

Gabby Nizri writes ... Over the past several months there has been a lot of hype around ‘Big Data’, yet many IT professionals are not familiar with exactly what this term means, and particularly what it means for them.

Big-data

Over the past several months there has been a lot of hype around ‘Big Data’, yet many IT professionals are not familiar with exactly what this term means, and particularly what it means for them. Let’s take a moment to examine just what Big Data is, and furthermore, how automation can drive Big Data to achieve successful results. In other words, how can you combine the value of IT Automation (actions/responses) with Big Data (insights/results) to really benefit your organization?

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Gartner predicts that refusing to communicate by social media will be as harmful to companies as ignoring phone calls or emails is today

by on August 1, 2012

Analysts to Explore the Risks and Benefits of Social Engagement, and How to Turn Information Into Insight, at the Gartner Portals, Content & Collaboration Summit 2012,
19-20 September in London

As familiarity with social media grows, customers' expectations about how organisations will use these channels are evolving, according to Gartner, Inc. By 2014, organisations that refuse to communicate with customers by social media will face the same level of wrath from customers as those that ignore today's basic expectation that they will respond to emails and phone calls. For organisations that use social media to promote their products, responding to inquiries via social media channels will be the new minimum level of response expected.

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