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xAd’s Black Friday UK weekend footfall report reveals cities in Scotland and North are bargain hungry

by on December 2, 2016

Today xAd, the global leader in location intelligence that drives sales, releases its foot traffic analysis of the UK’s leading high streets over the Black [more…]

Q&A with award-winning lingerie brand

Q&A with award-winning lingerie brand

by on November 29, 2016

Bluebella is an award-winning lingerie and nightwear brand stocked in ASOS, Figleaves and House of Fraser, wholesaling into 25+ countries. The lingerie market is forecast [more…]

One in four name Amazon as their favourite retail brand / The DMA

One in four name Amazon as their favourite retail brand / The DMA

by on July 15, 2016

The DMA announces its latest findings into the relationships that customers have with retail brands, which reveals that Amazon is named as the favourite for one in four (25%) of consumers surveyed – with high street stalwarts John Lewis (14%) and Marks & Spencer (10%) the next in line.

While Amazon topped the list, just three of the top 20 are online-only – Amazon, eBay and ASOS. However, most of these have also experimented with in-store experiences over the last 12 months, highlighting the continued importance of a multi-channel strategy when it comes to retail customer engagement. Most notably, Apple came in 14th behind traditional high street brands including John Lewis, M&S, Next, Debenhams, Primark and House of Fraser. [more…]

US department stores leading UK rivals in the race to omnichannel retailing

US department stores leading UK rivals in the race to omnichannel retailing

by on May 13, 2016

Rockpool Digital analysis ranks Sears ranks first in all areas; House of Fraser best overall in the UK.

Department stores in the UK and US have made a good start to providing satisfying shopping experiences across all media channels, according to analysis by Rockpool Digital – but plenty more work needs to be done to keep up with the retail customer’s rapid rate of change.

Digital customer experience agency Rockpool devised a scoring system to analyse the ability of eight leading UK and US department stores to provide personalised and consistent journeys for consumers.

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Mark Pigou, Internet Retailing, Latest tweets, Tamebay, eSeller, Ian Jindal, House of Fraser, Sarah Baillie

by on August 18, 2015

Catch up with Mark Pigou of Internet Retailing - His latest articles and tweets

Mark Pigou, Internet Retailing, Latest tweets, Tamebay, eSeller, Ian Jindal, House of Fraser, Sarah Baillie

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Sir Terence Leahy gets behind new online fashion retail model

by on June 17, 2015

ANATWINE LEADS THE BIGGEST CHANGE IN ONLINE FASHION RETAIL SEEN IN A DECADE

17th June 2015: Technology and services company Anatwine is in negotiation, contracted or live with 150 of the world’s 200 top fashion brands and retailers.

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Amazon UK, Argos, House of Fraser, John Lewis and Marks & Spencer lead

by on February 26, 2015

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Research – IRUK 500, Amazon UK, Argos, House of Fraser, John Lewis and Marks & Spencer lead

by on February 9, 2015

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The ‘Top 10 compelling ads’ from high street retailers as revealed by measuring people’s emotions via their facial reactions / @realeyesit

by on December 16, 2014

Here's a story on the 'Top 10 compelling ads' from high street retailers as revealed by measuring people's emotions via their facial reactions. Note: The data is actual measured data - not based on a survey/questionnaire.

John Lewis’ “Monty the Penguin”is the most compelling Christmas ad by a high street retailer, according to a study by Realeyes @realeyesit which measured people’s facial reactions as they watched ads.

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John Lewis, Zalando and House of Fraser to keynote October’s Internet Retailing Conference

by on September 24, 2014

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