John Lewis
From the Store and Online to Multichannel: Retailing Gamechangers of The Last Decade
Over the last decade the shopping journey has been redefined.
Where once it started with a trip in the car or on the bus, today the chances are that we’re checking availability on a mobile device, ordering online for home delivery or popping into a shop when it suits us to collect an item we’ve ordered from our work computer.
It’s not so long since accepted wisdom took it for granted that the internet would eventually kill the high street.
The only question was ‘how long’. But things have turned out differently. The invention of click and collect, and the growing use of mobile to bridge the gap between physical locations and online have given stores a new reason to carry on [more…]
The eDelivery Conference, takes place on October 13, the day before IRC2015 at the Hammersmith Novotel in London.
The conference focuses on the retail logistics that support the huge growth of ecommerce and multichannel retailing in recent years. It opens with a twist on the keynote speech: a three-note, featuring three speakers from Shop Direct.
How can we set a direction for retail that bridges the experience of the last decade and the next stage of digitally-led transformation?
Shaping retail strategy at IRC 2015
Big Internet Retailing Conference in London, Novotel, 14th October 2015
In the run-up to Internet Retailing Conference 2015 we’re running a series of pieces showcasing the highlights of the event, now in its tenth year. Today our focus is on Stream 1, The Customer. By Chloe Rigby
Just as the customer is at the heart of today’s ecommerce and multichannel retailing, so too the customer is at the heart of Internet Retailing Conference 2015 (IRC ’15).
In the run-up to Internet Retailing Conference 2015 we’re running a series of pieces showcasing the highlights of the event, now in its tenth year. Today our focus is on Stream 1, The Customer. By Chloe Rigby
Just as the customer is at the heart of today’s ecommerce and multichannel retailing, so too the customer is at the heart of Internet Retailing Conference 2015 (IRC ’15).
Internet Retailing Research : http://t.co/rU7ojnOlyD … via @etailexpo pic.twitter.com/oZmf0kIvI0
— Will Corry (@slievemore) February 9, 2015
Internet Retailing Research : http://t.co/rU7ojnOlyD … via @etailexpo pic.twitter.com/oZmf0kIvI0
— Will Corry (@slievemore) February 9, 2015
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