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NewVoiceMedia wins Appealie SaaS Customer Success Award

by on January 11, 2018

Latest .. NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won an Appealie SaaS Customer Success Award.

For a complete list of Appealie SaaS Award winners, visit appealie.com.

To learn more about NewVoiceMedia, visit www.newvoicemedia.com.

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Research finds UK sales reps lose six weeks a year to admin tasks ….NewVoiceMedia

Research finds UK sales reps lose six weeks a year to admin tasks ….NewVoiceMedia

by on December 19, 2017

Latest : New research from NewVoiceMedia reveals that sales professionals who use a CRM system are losing an average of six weeks a year completing manual administrative tasks that could be automated with the right computer telephony integration (CTI) investment.

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NewVoiceMedia wins Frost & Sullivan Excellence Award

NewVoiceMedia wins Frost & Sullivan Excellence Award

by on December 8, 2017

Latest   NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a Frost & Sullivan Excellence Award in the Cloud Contact Centre Services Growth Excellence Leadership category.

For further information about NewVoiceMedia, visit www.newvoicemedia.com [more…]

Esker moves to the cloud to transform customer service experience

Esker moves to the cloud to transform customer service experience

by on December 7, 2017

Latest  NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Esker has transformed its customer service experience and improved operational efficiencies with its ContactWorld for Service platform.

For more information, visit www.newvoicemedia.com or follow NewVoiceMedia on Twitter @NewVoiceMedia.

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NewVoiceMedia strengthens leadership team with appointment of SVP Customer Success

NewVoiceMedia strengthens leadership team with appointment of SVP Customer Success

by on November 27, 2017

Latest  .. NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has appointed Chris Haggis as senior vice president of customer success to strengthen its customer service delivery and support functions. [more…]

NewVoiceMedia named most innovative Tech Firm in Tech of the Year Awards

NewVoiceMedia named most innovative Tech Firm in Tech of the Year Awards

by on November 20, 2017

Latest News .. NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a 2017 Tech of the Year Award, for Most Innovative Tech Firm. [more…]

NewVoiceMedia wins 2017 Tech Culture Award for second consecutive year

NewVoiceMedia wins 2017 Tech Culture Award for second consecutive year

by on November 1, 2017

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a Tech Culture Award for the second consecutive year.

Established by global, integrated media company TMCnet in 2016, the award seeks to recognise the best work cultures within the technology sector.

Honouring businesses committed to continuously improving the work-life balance of their employees including, but not limited to, growth potential, onsite culinary and recreational benefits, team building atmosphere, flexible hours, tuition and training programmes, and attractive investment options, this award distinguishes technology organisations seeking to attract top talent.

To find out more about NewVoiceMedia, visit www.newvoicemedia.com

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NewVoiceMedia wins AI Global Excellence Award for inside sales technology

NewVoiceMedia wins AI Global Excellence Award for inside sales technology

by on October 19, 2017

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a 2017 AI Global Excellence Award in the Best Sales Software category.For more information about NewVoiceMedia, visit www.newvoicemedia.com.

The awards programme was launched by Acquisition International to recognise and reward the firms and individuals whose commitment to sustained outstanding performance has seen them leading the way, not only in their own sector or industry, but across the entire global corporate spectrum.

Winners were chosen following a rigorous selection process from the publication’s in-house award specialists based on performance over the past 12 months, and represent businesses at the top of their game who go above and beyond for their clients. [more…]

NewVoiceMedia reports another year of rapid expansion, outpacing market growth twofold

NewVoiceMedia reports another year of rapid expansion, outpacing market growth twofold

by on October 10, 2017

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is outperforming the rapidly expanding cloud contact centre market twofold, reporting a revenue compound annual growth rate of 49 percent and 55 percent growth in seats over the last five years.

In the 2016-2017 Cloud-Based Contact Center Infrastructure Market Report from DMG Consulting LLC¹, the firm estimated that the number of seats in the cloud-based contact center infrastructure market would grow by 23 percent in 2016, 23.5 percent in 2017 and 2018, and 24 percent in 2019 and 2020.

For more information about NewVoiceMedia, visit www.newvoicemedia.com.

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NewVoiceMedia recognised among top 100 most promising SaaS companies in Europe

NewVoiceMedia recognised among top 100 most promising SaaS companies in Europe

by on October 4, 2017

Company named in ‘Accel EuroScape’ based on market attractiveness, level of technology differentiation, strength of the team and market traction

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named in the ‘Accel EuroScape 2017’, a list of the top 100 most promising SaaS companies in Europe and Israel, developed by Venture Capital Firm Accel in conjunction with SaaStock 2017.

Find the full list at tech.eu. For more information about NewVoiceMedia, visit www.newvoicemedia.com.

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