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“They may be playing games on paying their UK tax bill but their customer service is top of the pile”

“They may be playing games on paying their UK tax bill but customer service is top of the pile” On customer service Amazon heads a new list with a score of 86,66 John Lewis has lost its crown as best British […]

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Tesco, ASDA, Nationwide, Barclaycard and Dignity Caring Funeral Services are re-introduced to the prestigious Top 50 circle

The Top 50 companies for Customer Service have been announced, which sees Tesco, ASDA, Nationwide, Barclaycard and Dignity Caring Funeral Services being re-introduced to the prestigious Top 50 circle. Odeon, First Rate, American Express, Molson Coors and Screwfix are all

Tesco, ASDA, Nationwide, Barclaycard and Dignity Caring Funeral Services are re-introduced to the prestigious Top 50 circle Read More »

18m consumers will have access to mobile payments when Zapp launches later this year

Zapp: Could this be the key to m-payments? Huge news from Zapp this morning, which will massively impact consumers. Five of the major retail banks have today signed up and are backing Zapp, meaning 18m consumers will have access to

18m consumers will have access to mobile payments when Zapp launches later this year Read More »

The Masterclass events are stripped down, half-day events that drive your lead generation efforts

“Excellent presentations, senior level attendees and great interactivity” Nick Gee, Auto Trader John Owen writes .. Finance & Retail Masterclass London The Mobile Finance Masterclass The Mobile Retail Masterclass Our first Masterclass events of 2013 take place in London on

The Masterclass events are stripped down, half-day events that drive your lead generation efforts Read More »

Consumers feel positive towards major banks and building societies but… / Creston Unlimited

Research carried out by branding consultancy Creston Unlimited has identified that, despite the financial meltdown, consumers feel positive towards major consumer-facing financial organisations (banks and building societies), scoring them above average compared to all brands for providing them with Confidence

Consumers feel positive towards major banks and building societies but… / Creston Unlimited Read More »