Ryanair
Ryanair’s chief executive Michael O’Leary has slated a passenger who complained about the airlines’ excess charges on Facebook, calling her an idiot who deserves to pay for her stupidity.
Suzy McLeod wrote an irate post on the company’s Facebook page after having to pay £236 to print out boarding passes for her family's return home.
Billington Cartmell have been shortlisted for 4 IPM Awards for their Lucozade YES list plus problems for Apple iPad plus a full Movers & Groovers lineup.
Our sister site Great British Brand Journalism takes centre stage this Easter weekend. It's well worth a visit in terms of keeping up to date on UK marketing news and views.