Ryanair
Ryanair’s chief executive Michael O’Leary has slated a passenger who complained about the airlines’ excess charges on Facebook, calling her an idiot who deserves to pay for her stupidity.
Suzy McLeod wrote an irate post on the company’s Facebook page after having to pay £236 to print out boarding passes for her family's return home.
Readers must be sick and tired of hearing problem service stories!
However, these two stories are close to our hearts and they personify the total lack of interest which exists in some parts of two major organisations, Barclays and Ryanair. [more…]
Billington Cartmell have been shortlisted for 4 IPM Awards for their Lucozade YES list plus problems for Apple iPad plus a full Movers & Groovers lineup.
Our sister site Great British Brand Journalism takes centre stage this Easter weekend. It's well worth a visit in terms of keeping up to date on UK marketing news and views.
Ryanair today (3 Apr, 2012) announced that its in-flight magazine will be reduced from A4 to A5 with its new pocket-sized “Let’s Go with Ryanair” which will use 50% less (recycled) paper, cost €500k less to produce pa and also double as its in-flight menu card.
Research reveals next wave of digital sales growth in popular retail categories will be driven by older consumers -
