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Freight forwarding companies are competing against each other, shipping companies that offer a higher tier of service for premium customers, and the fact that their customers can try to do things themselves.
Let's learn more about freight forwarding before discussing the available marketing and sales strategies for freight forwarding services.
Jeremy Straker, SVP Sales International, Vonage
Customer experience (CX) is set to be the key brand differentiator from 2020 but implementing great CX is just the first step.
Creating emotional connections with your customers and prospects will set your company apart and is increasingly valuable to you as a business.
Download ‘The Perpetual Challenges of Inside Sales Teams’ whitepaper