Stella Metrics

Mr UK Retailer – do you measure operational metrics in key areas such as chat, email, phone support and shipping and returns?

by Will Corry on January 31, 2015

StellaService Expands Operations To Collect Customer Service Data On UK-Based Retailers

StellaService @StellaService expands internationally for the first time, now offering UK businesses and consumers access to objective customer service performance data

StellaService, the only provider of objective customer service ratings and insights, today announced it has extended the reach of its data collection to measure the customer service and fulfillment performance of online retailers operating in the UK.

For more information visit www.stellaservice.com or follow StellaService on Twitter @StellaService

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