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Businesses in UK experience IT skills gap

Businesses in UK experience IT skills gap

by on April 8, 2020

In today’s digital era, businesses have come to rely upon digital solutions and modern technology for their day to day operations.

Many would struggle and operations could even grind to a halt without IT solutions and facilities.

However, while IT is more important than ever in today’s digital age, it seems that not all businesses have staff who are adequately trained when it comes to IT.

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Mr UK Retailer – do you measure operational metrics in key areas such as chat, email, phone support and shipping and returns?

by on January 31, 2015

StellaService Expands Operations To Collect Customer Service Data On UK-Based Retailers

StellaService @StellaService expands internationally for the first time, now offering UK businesses and consumers access to objective customer service performance data

StellaService, the only provider of objective customer service ratings and insights, today announced it has extended the reach of its data collection to measure the customer service and fulfillment performance of online retailers operating in the UK.

For more information visit www.stellaservice.com or follow StellaService on Twitter @StellaService

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Research / Why do UK businesses use social media?

by on December 14, 2013

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