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Research finds UK sales reps lose six weeks a year to admin tasks ….NewVoiceMedia

Latest : New research from NewVoiceMedia reveals that sales professionals who use a CRM system are losing an average of six weeks a year completing manual administrative tasks that could be automated with the right computer telephony integration (CTI) investment.

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NewVoiceMedia wins Frost & Sullivan Excellence Award

Latest   NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a Frost & Sullivan Excellence Award in the Cloud Contact Centre Services Growth Excellence Leadership category.

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Esker moves to the cloud to transform customer service experience

Latest  NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Esker has transformed its customer service experience and improved operational efficiencies with its ContactWorld for Service

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Cleaning Up with Vax – brand appoints bigdog as lead creative agency

Iconic household brand Vax has appointed full-service, integrated advertising and marketing agency, bigdog, as its lead creative agency, following a competitive two-way pitch. It is the first agency appointment made by Vax Marketing Director Jon Collings, since he joined the brand in September

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NewVoiceMedia strengthens leadership team with appointment of SVP Customer Success

Latest  .. NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has appointed Chris Haggis as senior vice president of customer success to strengthen its customer service delivery and

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NewVoiceMedia wins 2017 Tech Culture Award for second consecutive year

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a Tech Culture Award for the second consecutive year. Established by global, integrated media company TMCnet

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Spotzer to transform service experience for global customer base with NewVoiceMedia

Latest : NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is helping Spotzer enhance its contact centre operations and global customer service experience with its ContactWorld platform.

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