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Mr UK Retailer – do you measure operational metrics in key areas such as chat, email, phone support and shipping and returns?

by on January 31, 2015

StellaService Expands Operations To Collect Customer Service Data On UK-Based Retailers

StellaService @StellaService expands internationally for the first time, now offering UK businesses and consumers access to objective customer service performance data

StellaService, the only provider of objective customer service ratings and insights, today announced it has extended the reach of its data collection to measure the customer service and fulfillment performance of online retailers operating in the UK.

For more information visit www.stellaservice.com or follow StellaService on Twitter @StellaService

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What do Omid Ashtari, Miles Lewis, Laura Chaibi and Paul Francis have in common? / They are speakers at Mobile Marketing Live

by on June 20, 2013

he Mobile Marketing Live Conference Programme brings together leading brands who have successfully deployed mobile in their business, and expert practitioners who have their finger on the pulse of the latest developments in their area of expertise. [more…]

Events : Hear leading brands talking about their experiences in the mobile channel

by on May 13, 2013

The Mobile Marketing Live Conference team outline this year's event. ... The Conference Programme brings together leading brands who have successfully deployed mobile in their business, and expert practitioners who have their finger on the pulse of the latest developments in their area of expertise.  http://www.mobilemarketingmagazine.com/live/

Brands who spoke at last year’s event ranged from online specialists such as Google and Zappos, to companies rooted in the physical world, such as British Gas, Debenhams and Chiltern Railways, for whom mobile is becoming an increasingly important part of their day-to-day activities.

We’re already in the process of recruiting an equally heavyweight line up of brands to speak at this year’s event. Our expert practitioner speakers, meanwhile, will cover off the latest trends and issues affecting every aspect of mobile marketing, from mobile advertising, apps and mobile sites, to Augmented Reality, location-based services, mCommerce and mobile CRM.

Dot Media Ltd, 114-116 Curtain Road, London, EC2A 3AH Tel +44 (0) 207 183 2920

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“Video increases the likelihood of a front-page Google search result by 96% with proper optimisation” [Forrester]

by on February 25, 2013

Gary Jennings from 43 Digital Ltd writes ... Eye tracking and heat map graphs clearly indicate that the areas of concentration and click activity which have traditionally been focused at the top of the page have now become much more dispersed since the introduction of Universal results.

This is because Universal or blended search results now display images, news, shopping results, local maps and video. So we're looking at more of the page than before.  Watch Gary's video.

According to a Google blog post "A video thumb half way down a page of search results will attract as much eye traffic as the number one result"

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Hear all about Domino’s journey in becoming one of the UK’s leading mobile retailers

by on August 7, 2012


At Mobile Marketing Live on 1-2 October in London, there will be a host of great speakers from the retail sector sharing their knowledge and insights of their experiences in the mobile channel.
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The line-up includes:Paul Francis – Head of Commercial Systems, Domino’s Pizza Paul will describe Domino's journey in becoming one of the UK's leading mobile retailers and explain the different ways in which the company uses mobile applications to promote the Domino's Pizza brand.

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What have David Chan, Barclaycard Europe, Craig Sullivan, Belron (Autoglass) and Julian Harris Qualcomm in common?

by on May 31, 2012

They are all speakers at Mobile Marketing Live

Mobile marketing firms Brainstorm and Bosbec are the latest companies to sign up for Mobile Marketing Live, our new two-day exhibition, conference, networking and training event for the mobile marketing industry, which takes place in London on 1-2 October.

Brainstorm has taken Gold Sponsorship, while Bosbec has taken silver. They join fellow Gold Sponsors, Textlocal, InMobi, Prinovis and TradeMob, and silver Sponsors, Mojiva, Celtra and Fiksu. Adfonic and StrikeAd are also exhibiting at the event.

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