Latest : NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia’s ContactWorld for Service platform.
The technology has delivered dramatic improvements to both customer and agent satisfaction.
— Will Corry (@slievemore) April 25, 2017
A failed first impression is a missed business opportunity. Make sure your homepage survives the snap judgement with these 5 best practice tips.
David will show you how to do a better job with measurement and reporting without the need for significantly more resources. You’ll learn how to switch to real-time reporting, set up key alerts on traffic and website performance and lots more to help you deal with the dozens of platforms you track, optimize and report on.
See details of David's session and the other Search Elite speakers at www.searchelite.co.uk/programme/
People in the past dreamed of the day when video calls would be possible. Video calls were something of the future, alongside hover boards and flying cars. Thanks to the progressive digital age of advancing technology, everyone now can talk face-to-face anywhere around the world. It is a great tool and can generate long-term results as well. Businesses can communicate directly to employees no matter where they are currently.
Board meetings can be conducted with clients and employees around the globe regardless of the venue or country. A newfound trust between clients and companies leads to an increase in sales volume. Video conference calls and meetings have revolutionized the world of communication. Within the world of business, it opens the door of opportunity for high-quality collaboration.
— Blair James Stuart (@StuartMedia) March 20, 2017