PR

Have you ever wondered why few people remember mum’s timeless advice, “If you can’t say something nice, don’t say anything at all?”

Unfortunately, not only do they not remember this amongst friends and family but they surely don’t keep it in mind when it comes to business affairs. Some people make it a habit of spreading malicious rumours online while others may really have had a bad experience with a business.

However, for every one dissatisfied customer there is bound to be dozens if not hundreds of well satisfied customers but you never hear from them. For this very reason, many companies in the UK as well as around the world are continually battling bad press. The good news is, it doesn’t need to be a marketing nightmare. There are a few easy fixes you can employ.

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