Customer experience has always been a moving target, but 2026 is shaping up to be a year of sharp contrasts. AI is now woven into every corner of marketing and product design. It writes emails, segments audiences, answers customer queries, […]
CX Predictions 2026: Why Human Insight Will Decide Which Brands Win Read More »
A new set of findings suggests that America’s biggest worry about artificial intelligence isn’t job loss or killer robots. It’s something far more practical: control. A joint study by Cybernews and nexos.ai, which tracked public concerns from January to October
The Enterprise Trust Gap: Why Companies Fear Losing Control of AI Read More »
Black Friday has always been a test of stamina. Shoppers once sifted through dozens of tabs, weighed up offers and hoped they hadn’t missed a better deal elsewhere. This year, that ritual is fading. A new habit is settling in
Black Friday: AI Is Quietly Taking Charge of How Britain Shops Read More »
If you work in digital marketing, you’ve probably felt this shift coming. Search habits are changing, attention spans keep shrinking, and AI tools are quietly inserting themselves between brands and buyers. Now we have a clear sign of how fast
More than half of UK marketers admit to publishing AI-generated content without telling audiences it was created with artificial intelligence, according to new research that raises questions about transparency and trust in digital marketing. The AI Adoption in Marketing Study,
Over Half of UK Marketers Publish AI-Generated Content Without Saying So, Study Finds Read More »
GWI has teamed up with Anthropic to bring its trusted audience data straight into Claude, the company’s fast-growing AI assistant. The integration means users can now access real, bias-checked insights from GWI without leaving their chat with Claude. Instead of
GWI Brings Real Human Data to Anthropic’s Claude in New AI Integration Read More »
In recent months, stories about AI replacing jobs have multiplied. But the shockwave is especially sharp across marketing teams. As agencies and in-house comms departments roll out tools that can ideate, write, personalise, schedule and optimise campaigns, many marketers are
The AI ‘Aftershock’ Hits Marketing: Why Marketers Are Feeling the Pain Read More »
A new global study from Contentful and Atlantic Insights reveals that the most valuable marketers today combine data-driven insights with creative instincts. What Is Evidence-Based Creativity? The phrase “evidence-based creativity” captures a shift in how marketing works in the AI
Evidence-Based Creativity: The Skill Every Marketer Needs in the Age of AI Read More »
SEO expert Luca Tagliaferro says the AI tool is showing signs of using the same signals as Google search, and that has big implications for online visibility. ChatGPT is no longer just a tool for quick answers — it’s quietly
ChatGPT Is Starting to Rank Like Google – Why Businesses Should Pay Attention Read More »
Introduction to AI Marketing AI marketing tools are revolutionizing the way businesses approach marketing efforts – using ai marketing tools can enhance customer data analysis and search engine optimization. The best ai marketing tools leverage machine learning and natural language
Compare Marketing Tools for Better Results Read More »
