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Avis Car Hire

Avis complaints – “Unprofessional, unresponsive cowboys”: “Total scam – beware”: “Customer service is an absolute disgrace”

by on June 5, 2015

Sam of London, May 6, 2015
Avis' customer service is an absolute disgrace. I am in a dispute with this company over a payment (they actually want £450 for a 2 cm scratch to one of their alloys).


Long wait for hire car deposit. “For a large worldwide organisation such as Avis this is below-par service”

by on March 22, 2014

A British tourist on holiday in the Cape paid R2725 for three days rental on a Range Rover Evoque and then had to wait 10 days for his R24 000 deposit to be released.
From When you rent a car, the deposit amount and daily hire amount for the rental are “held” or “blocked” by your credit card bank. When you return the car, the actual hire amount is processed and the deposit is returned to you, usually within two days.

But consumers frequently complain that the “blocked” amount remains unavailable to them for far longer.


Avis upsets their customers – trying hard to copy Ryanair perhaps?

by on September 9, 2013

From -Avis Car Hire charged me an extra £360 as I arrived late at the airport to pick up motor after my flight was cancelled

When I arrived in Vienna, the office was closed. I went back the next day to get the car, but was told it was £360 extra despite the fact my flight was ...


“At least Dick Turpin wore a mask. #avis daylight ******* robbery”

by on February 18, 2012

Dick Turpin wore a mask

Teach me not to check the hire car. £360 for small scratch. Steaming.  At least Dick Turpin wore a mask. #avis daylight ******* robbery [more…]