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Product Development [US] … Amazon introduces a second-generation version of the Echo

Amazon introduced a second-generation version of the Echo today with a dedicated bass tweeter and a modified, shorter design. The new device looks to be about half the size of the original Echo, is cloth-covered, and goes on sale today

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Delete unveils fresh customer-centric digital presence for property services leader Carter Jonas

Latest: Carter Jonas, the national property consultancy, has launched a new online presence, supported by digital agency Delete. Carter Jonas’ new website reflects and enhances the business’ role in delivering a highly personalised customer experience for its clients. Created with

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NewVoiceMedia showcases useful innovation for more successful conversations at CloudFest London

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, unveiled its latest product enhancements at CloudFest London yesterday, as part of a showcase of useful innovation in

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NewVoiceMedia named Most Advanced Call Centre Solutions Provider in 2017 Technology Awards

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named Most Advanced Call Centre Solutions Provider in the TMT News 2017 Technology Awards. Winners represent

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NewVoiceMedia’s CloudFest London attracts top thought leaders to showcase useful innovation in action

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is hosting its second CloudFest London event on 20 September at Grange St. Paul’s Hotel, bringing together a

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Contact centre technology research finds businesses are failing to keep up with customer expectations

New research from NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, reveals that many UK businesses lack the contact centre capabilities to meet customer expectations. For more information about NewVoiceMedia and to download the full research

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Turn leads into engaged customers. 10,000 free emails per month. Exclusive to theMarketingblog E-goi simplifies marketing: email campaigns, sms, push notifications and voice, all through an online multichannel platform. It is the solution to generate more and better business opportunities.

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Benefit Management Solutions strengthens its voice of the customer initiative with NewVoiceMedia

Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that New York-based benefits administration company Benefit Management Solutions is using ContactWorld for Service to enhance

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