New research from NewVoiceMedia, a Vonage Company (NYSE:VG) and leading global provider of cloud contact centre and inside sales solutions, reveals that three-quarters of consumers prefer to have their customer service inquiries handled by a live agent over self-service options
This cloud-based umbrella solution boasts a variety of ERP and CRM apps, is being considered to be the future of enterprise software and claims to offer businesses significant benefits. So, what is so unique about it? Microsoft is a major
Latest: NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that web-based medical records company WebPT is reporting an improved experience for its customers and sales and service agents using the NVM Platform Based
A reputable web host is concerned about the ongoing provision of their hosting services. They understand that when customers’ websites go down, they look bad. Their email, forums and live chat light up with customer service complaints and they’re going
9 ways to check the credibility of your web hosting service Read More »
Latest : NewVoiceMedia, a leading provider of cloud contact centre and inside sales solutions, today announced that global outdoor power equipment manufacturer and distributor MTD has increased its Net Promoter Score from 50 to 70 using the NVM Platform. MTD is
Global manufacturer MTD boosts NPS by 20 points with NewVoiceMedia Read More »
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has been named in the inaugural FT Future 100, an annual list compiled by The Financial Times which celebrates fast growing UK businesses that are positively contributing
MarTech firm, AudienceProject, is launching a ground-breaking new Addressable TV measurement solution – the first of its kind to be based on individual data rather than modelled data. The new Addressable TV measurement solution enables true cross-device campaign evaluation at
AudienceProject launches first individually-based addressable TV measurement Read More »
Gone are the days when photocopying machines were incapable of performing a range of tasks. In this day and age, the impact of technology in modern life is immeasurable. We now have some copiers capable of multi-tasking.
Ever wonder why someone selling online stuff is so bothered about questions like “How to improve the ranking of my eCommerce website” or “How to increase website ranking on Google”. Well, 33% of the top search engine result on Google
Ranking : How to optimize your E-Commerce website to be on top of SERPs of Google Read More »
Latest: NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that SecOps firm Rapid7 has selected the NVM Platform to deliver a personalised, exceptional experience to its globally expanding customer base. Rapid7 powers the practice
Cloud contact centre news : NewVoiceMedia partners with Rapid7 Read More »
