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Infographic : Economies adopting the most cashless technology .. Forex Bonuses

Infographic : Economies adopting the most cashless technology .. Forex Bonuses

by Will Corry on October 6, 2017

Key points from the study include;

  • Oh Canada - The North American country beat out their US neighbours to take the top spot - mostly due to the high percentage of payments already being completed through cashless methods.
  • UK in Top 3 - With Sweden in 2nd place, the UK rounds out the top 3 with a high number of citizens there being ready to embrace mobile payment services.
  • China Not Dominating - Surprisingly the Asian superpower falls just outside the top 5. Whilst they have strong scores for many metrics they were lat down by their lack of credit card usage and a high remaining prevalence for cash payments.

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Not all research needs to come with an eye-watering price tag

by Will Corry on September 30, 2017

Startup culture has embedded the idea that budgets don’t need to be sky high to get great results. Companies big and small are learning that not all research needs to come with an eye-watering price tag.

Marketing Week explores six ways marketers can make the money work harder when it comes to exploring the market, without sacrificing quality.  [more…]

Delete unveils fresh customer-centric digital presence for property services leader Carter Jonas

Delete unveils fresh customer-centric digital presence for property services leader Carter Jonas

by Clare on September 26, 2017

Latest: Carter Jonas, the national property consultancy, has launched a new online presence, supported by digital agency Delete. Carter Jonas’ new website reflects and enhances the business’ role in delivering a highly personalised customer experience for its clients.

Created with the objective of delivering a fresh, ‘best in class’ presence which showcases Carter Jonas’ expansive product offering,

Delete www.deleteagency.com worked with the firm to redesign and restructure the site for better conversion and engagement with Carter Jonas’ clients, by streamlining and enhancing the entire user experience.

Watch the short video summary

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Research : Smartphones now twice as popular as PCs for going online …Verto Analytics

Research : Smartphones now twice as popular as PCs for going online …Verto Analytics

by Will Corry on September 20, 2017

Dr. Hannu Verkasalo, Verto Analytics’ CEO

Smartphone use is most dominant between 8-11am. Twice as many adults now use the internet on a smartphone than do on a desktop computer, as smartphones have become the most popular device for going online at every hour of the day.

Watch the short summary video

Verto Analytics, @VertoAnalytics a research company that tracks which devices nearly 5,000 UK adults use to go online, showed that smartphones account for 57% of people who go online, whilst traditional PCs account for 27% and tablets 16%. Dr. Hannu Verkasalo, Verto Analytics’ CEO, says, “Mobile’s dominance at every hour of the day is a change from recent years when desktop PCs tended to be the most popular device for going online during the middle hours of the day and in the middle part of the evening.”

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Contact centre technology research finds businesses are failing to keep up with customer expectations

Contact centre technology research finds businesses are failing to keep up with customer expectations

by NewVoiceMedia on September 6, 2017

New research from NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, reveals that many UK businesses lack the contact centre capabilities to meet customer expectations.

For more information about NewVoiceMedia and to download the full research report, visit www.newvoicemedia.com.

The study, conducted by global market research firm Opinion Matters, exposes significant gaps between customer preferences and reality, and suggests that businesses across many different sectors are missing out on opportunities to enhance their customer contact centres with technology that could improve the customer experience, help retain existing customers and acquire new business. [more…]

Breaking research : Retail to drive UK digital ad spend through 2018

by Will Corry on August 30, 2017

The UK's largest industry sector for digital ad spending—retail—will drive the country's overall digital ad spending gains through 2018, according to eMarketer's first ever forecast of cross-industry UK ad spend. But retailers won't be alone in upping digital investment.

Among the five industries in the UK tracked by @eMarketer automotive, consumer packaged goods (CPG) and consumer products, financial services, retail and travel—retail will continue to lead in share of overall digital ad spend through 2018, aided by the largest spending gains among industries both this year and next.

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Research : Household cost-cutting hits two-year high

Research : Household cost-cutting hits two-year high

by Will Corry on August 18, 2017

Buying cheaper grocery brands is most popular way to save money

The number of Britons changing their spending habits to cut down on household expenses has hit its highest level for two years, according to Nielsen’s latest Global Survey of Consumer Confidence and Spending Intentions.

Over half of Britons (53%) admitted to taking cost-cutting measures in the second quarter of this year, the highest level since 56% did so in Q2 2015. This is in stark contrast to last year when household cost-cutting activity hit its lowest level on record (40%), two months after the Brexit vote.

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Public Speaking : Are your workers having a confidence crisis? New study reveals how confident we really are

Public Speaking : Are your workers having a confidence crisis? New study reveals how confident we really are

by Will Corry on July 21, 2017

There are certain situations in which we feel confident, and others that we feel less confident, more vulnerable and nervous. Public speaking is a large part of a lot of our jobs.

Whether it is speaking to 10 colleagues or clients in a meeting, to over 100 people at a conference or event. But is public speaking something we feel confident in?

A new survey from public speaking experts Speakers Corner has revealed that more men feel nervous about public speaking than women (32% of men as opposed to 28% of women).

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Use this complementary report as a framework to create a successful long-term strategy for digital cx transformation

Use this complementary report as a framework to create a successful long-term strategy for digital cx transformation

by Will Corry on July 5, 2017

Banks are looking to both improve customer experiences and drive digital transformation while navigating the hype around fintechs and startup challenger banks.

Gartner research, client inquiries and other industry interactions show that the industry's response to digital innovation has largely been inadequate.

Limited innovation, despite investment in research and development (R&D) and fintechs, has resulted in an industrywide failure to develop and implement new business models and to deliver new products and services that reflect true digital transformation.

To access this complimentary report, click here >>>>>>>

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Exclusive Research : What do exhibitors really think about Trade Shows?

Exclusive Research : What do exhibitors really think about Trade Shows?

by Will Corry on July 5, 2017

Trade shows have long been an integral weapon in every marketer’s arsenal, but what do exhibitors really think about them?

There is little industry-specific data regarding trade shows, that’s why we surveyed 100 regular exhibitors on the positive and negative aspects on this form of marketing. As you can see in this exclusive article, the survey revealed some interesting findings on both the popularity of trade shows and potential areas for improvement.

For any questions about the survey or to feature the data on your site, please email marketing@displaywizard.co.uk or call 01995 6006633.

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